Section Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Role Definition
Leads to ensure the accomplishment of distribution center goals including those related to budget and cost structure.

Responsibilities
Making workflow decisions improving service levels and costs for distribution center operations.
Supervising and motivating distribution center employees through effective coaching and training clear communication of job expectations and positive reinforcement of exemplary performance; maintaining a positive distribution center working environment.
Developing and implementing productivity quality and service standards. Resolving problems and identifying areas for improvements. Contributing performance data to strategic plans and reviews.
Ensuring all equipment receives preventative maintenance and repairs as necessary.
Developing and ensuring execution for requirements and procedures for safety regulations.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge:
Approaches a situation or problem by defining the problem or issue and determining its significance.
Makes a systematic comparison of two or more alternative solutions.
Uses flow charts Pareto charts fish diagrams etc. to disclose meaningful data patterns.
Identifies the major forces events and people impacting and impacted by the situation at hand.
Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
Applies an assigned technique for critical thinking in a decision-making process.
Identifies obtains and organizes relevant data and ideas.
Participates in documenting data ideas players stakeholders and processes.
Recognizes clarifies and prioritizes concerns.
Assists in assessing risks benefits and consideration of alternatives.

Distribution Center Management: Knowledge of distribution center management; ability to operate a warehouse or distribution center that handles the flow of goods from supplier to production to customer.
Level Basic Understanding:
Describes the role of a distribution center in the supply chain.
Cites examples of disruptions to the distribution process and common resolutions to these.
Explains basic performance measurements for a distribution center.
Demonstrates understanding of the processes for managing an inventory distribution center.

Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.

Performance Management: Knowledge of successful performance management techniques; ability to apply organizations performance management system practices and tools to developing and improving individual team and organizational performance.
Level Basic Understanding:
Demonstrates an understanding of performance management concepts.
Describes organizations performance management process.
Explains organizations core performance factors and ratings.
Participates in own performance review or performance checkpoint session.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Basic Understanding:
Seeks help to modify priorities as new information surfaces or conditions change.
Demonstrates the ability to estimate the time and resources required to complete tasks.
Identifies own key assignments schedules and process steps.
Applies the concept of critical path in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
Provides a quality of service that customers describe as excellent.
Resolves common customer problems.
Responds to unexpected customer requests with a sense of urgency and positive action.
Provides direct service to internal or external customers.
Documents customer complaints in a timely manner.

岗位需要三班倒

This position requires the candidate to work a 5-day-a-week schedule in the office.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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