Air Freight Operations Coordinator

Long Beach, NY - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

PURPOSE OF THE JOB

The Air Freight Operations Coordinator supports day-to-day air freight operations across import export and domestic transport activities. This role focuses on accurate documentation timely coordination and compliance with regulations while assisting senior team members in delivering efficient and reliable service.

PRIMARY DUTIES & RESPONSIBILITIES

Assist with booking air shipments and preparing documentation such as air waybills and customs forms.
Enter shipment details into internal systems and maintain accurate records.
Monitor shipment status and update stakeholders as directed by senior staff.
Coordinate basic cargo pick-up and delivery arrangements under supervision.
Liaise with airlines freight forwarders and transport providers for routine operational needs.
Respond to standard customer inquiries and escalate complex issues to senior coordinators or managers.
Support invoicing and administrative tasks related to air freight jobs.
Ensure compliance with company procedures and assist with regulatory requirements under guidance.

Minimum Essential Qualifications

12 years experience in air freight or logistics operations (entry-level candidates with relevant training may be considered).
Basic understanding of customs and aviation regulations is an advantage.
Familiarity with Microsoft Office; exposure to freight systems preferred.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and meet deadlines.
Team player with a proactive and customer-focused approach.
Willingness to learn and take on varied operational tasks.

PHYSICAL DEMANDS

This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time.
Must be able to travel.
Ability to occasionally lift up to 10 lbs. required.
Ability to talk and hear required.
Ability to perform repetitive motions required.
Ability to occasionally move inside the office
Must be able to remain in a stationary position for up to 8 hours per day.
Ability to move or position self in order to reach lift climb balance stoop and crouch required.
Ability to read PC screens; detect color coding read fine print and/or normal type size print required.

Pay Transparency:

In compliance with applicable state and local laws the salary range for this position varies based on the work location. Please review the ranges below:

Expected base pay range (NY CA IL): $24.52/hour- $32.69/hour plus bonus

This range represents the salary range for this position in these locations. Actual compensation will be determined based on geographic location experience qualifications internal equity and other job-related factors.

Remote Work Considerations: If the position allows remote work the salary range applicable to the employees home location will apply.

Internal Transfers/Promotions: For current employees compensation will be determined in accordance with the companys internal mobility and compensation policies and may vary from the posted range based on current salary and job grade alignment.

Benefits and Other Compensation: Toll offers all full-time employees paid vacation sick time floating holiday time health benefits life insurance & personal accident insurance and 401k with company match.

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit

You must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.

Required Experience:

About Toll GroupAt Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 ...