AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
If you enjoy being at the forefront of new non-traditional data center deployment activities; operating in a highly ambiguous environment; driving long-range business growth in support of an evolving business strategy; and working across teams to solve challenges and remove obstacles then this is the role for you.
The AWS Non-Standard Infrastructure Global Delivery Team has an immediate opening for a Sr. Technical Infrastructure Program Manager to drive non-standard infrastructure capacity delivery around the world. You will lead cross-functional teams to drive the development and implementation of non-standard infrastructure designs and develop and document requirements budgets and project schedules to drive timely infrastructure delivery; drive improvements to the health of the fleet; and make data-driven decisions that influence large capital investments. Your role will span long-range planning for complex multi-year capacity delivery and capital improvement initiatives; working with local teams to plan initiate and execute specific projects and drive coordination of local efforts to implement global fleet optimization activities. You will work across the entire AWS organization and partner with key stakeholders and partner teams to find solutions for both short- and long-range demand plans address short- and long-term capacity constraints and drive projects from conceptual feasibility through development of detailed technical requirements budget approval completed design implementation functional testing and deployment. Finally you will drive accountability across the Infrastructure organization and develop mechanisms to monitor the health of the capacity delivery and sustainment program escalating issues to executive leadership as needed.
This role offers an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS working at the leading edge of emerging capability and service offerings. The Candidate must be comfortable managing remote project teams delivering novel and sometimes pioneering solutions across multiple countries and time-zones; assessing identifying and mitigating downstream risk; troubleshooting unforeseen and time-critical implementation issues as they arise; removing bureaucratic barriers to project success; and dealing with persistent uncertainty pitfalls and change. Being able to build and manage cross-functional matrixed teams establish trust with a variety of internal customers and stakeholders eliminate non-value-add activity design solutions remove blockers and find creative ways to accelerate project delivery is essential. Most importantly the Candidate must be able to act independently using good judgement to drive timely decision making and deliver high-quality results.
Up to 15% domestic and international travel may be necessary to support AWS non-standard infrastructure planning and scaling efforts.
If you demonstrate these qualities are a get stuff done kind of person and enjoy the challenges of delivering technical and highly innovative projects this position is for you!
Key job responsibilities
Lead development and execution of regional capacity scaling strategies for multiple non-standard infrastructure programs
Work with regional capacity delivery teams and to plan deployment and scaling activities
Coordinate project activities with other relevant projects to gain both cost and execution efficiencies
Solve problems and remove blockers to timely capacity delivery
Identify opportunities to invent and simplify processes identifying business risks and implementing resolutions and scalable mechanisms
Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
Develop and implement scalable data-driven process improvements
Develop standard operating procedures change/communication plans and project/program-level status updates
Drive adoption with internal stakeholders through effective change management.
Keep the customer experience as the primary focus
A day in the life
Its typically different day-to-day but generally you will engage with local project teams to plan execute and monitor build projects; work with finance and procurement teams to fund and purchase equipment and materials; look downstream to identify risks to schedule and cost; work with partner teams to identify opportunities to deliver capacity better faster cheaper without diminishing quality or increasing schedule risk; and working with customer teams to plan more effectively for the future.
About the team
*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5 years of program management or technical project management experience
- Masters degree in a related technical field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 148700.00 - 201200.00 USD annually
USA VA Arlington - 148700.00 - 201200.00 USD annually
USA VA Herndon - 148700.00 - 201200.00 USD annually
USA WA Seattle - 148700.00 - 201200.00 USD annually