Job Title: Business Office Manager
Reports To: Administrator
General Summary of Duties: The Business Office Manager (BOM) is responsible for overseeing the daily operations of the business office at Alta View Surgery Center. This role ensures that all non-clinical operational areas function efficiently comply with regulatory standards and support strong financial and operational performance.
The BOM works closely with the Administrator and leadership team to coordinate scheduling optimize patient flow and maintain strong collaboration between clinical and administrative teams.
This position supervises departments including:
- Scheduling
- Front desk operations
- Medical records
- Business office functions (pre- and post-service)
The Business Office Manager also partners with the organizations centralized business office (CBO) corporate revenue cycle teams and third-party vendors to support billing operations revenue cycle performance and case costing initiatives.
Key responsibilities include:
- Supervising daily operations of scheduling front desk medical records and business office staff
- Coordinating patient flow between administrative and clinical teams
- Ensuring accurate scheduling and coordination of facility resources to maximize case volume
- Overseeing revenue cycle coordination including registration financial clearance collections billing oversight and accounts receivable support
- Collaborating with the CBO and leadership to monitor case profitability and financial performance
- Running operational and financial reports and analyzing performance data
- Assisting the Administrator with preparing and presenting operational data during leadership and governing board meetings
- Maintaining strong relationships with physician offices schedulers and referring partners
- Ensuring compliance with regulatory requirements related to documentation and patient information
- Supporting onboarding and credentialing coordination for physicians and offices
- Promoting a positive team culture and collaborative work environment
Alta View Surgery Center is experiencing significant growth and this role requires someone who is proactive adaptable and willing to step in wherever needed to help the center succeed.
Education / Experience:
- High school diploma or equivalent required
- Bachelors degree in Business Healthcare Administration Accounting or related field preferred
- 25 years of experience in a healthcare business office ambulatory surgery center or hospital setting preferred
- Supervisory experience managing non-clinical healthcare staff preferred
- Experience with healthcare billing systems scheduling platforms and reporting tools preferred
- Strong proficiency with Microsoft Excel and reporting tools required
Qualifications:
The Business Office Manager must demonstrate the ability to:
Leadership & Management
- Lead motivate and support business office staff
- Manage multiple operational departments effectively
- Foster a positive and collaborative workplace culture
Operational & Financial Oversight
- Analyze operational and financial data to support decision-making
- Run and interpret reports related to scheduling revenue cycle and case costing
- Collaborate with leadership and revenue cycle teams to improve performance metrics
Communication & Collaboration
- Communicate effectively with physicians physician offices leadership staff and patients
- Present operational information clearly in leadership and governing board meetings
- Maintain strong relationships with referring offices and external partners
Technical & Regulatory Knowledge
- Knowledge of medical terminology medical billing and coding processes
- Understanding of Medicare Medicaid and other payer requirements
- Proficiency in Microsoft Excel and Windows-based systems
Professional Skills
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced growing healthcare environment
- Willingness to be hands-on and assist across departments when needed
Benefits:
- Comprehensive health dental and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Required Experience:
IC
Job Title: Business Office ManagerReports To: AdministratorGeneral Summary of Duties: The Business Office Manager (BOM) is responsible for overseeing the daily operations of the business office at Alta View Surgery Center. This role ensures that all non-clinical operational areas function efficientl...
Job Title: Business Office Manager
Reports To: Administrator
General Summary of Duties: The Business Office Manager (BOM) is responsible for overseeing the daily operations of the business office at Alta View Surgery Center. This role ensures that all non-clinical operational areas function efficiently comply with regulatory standards and support strong financial and operational performance.
The BOM works closely with the Administrator and leadership team to coordinate scheduling optimize patient flow and maintain strong collaboration between clinical and administrative teams.
This position supervises departments including:
- Scheduling
- Front desk operations
- Medical records
- Business office functions (pre- and post-service)
The Business Office Manager also partners with the organizations centralized business office (CBO) corporate revenue cycle teams and third-party vendors to support billing operations revenue cycle performance and case costing initiatives.
Key responsibilities include:
- Supervising daily operations of scheduling front desk medical records and business office staff
- Coordinating patient flow between administrative and clinical teams
- Ensuring accurate scheduling and coordination of facility resources to maximize case volume
- Overseeing revenue cycle coordination including registration financial clearance collections billing oversight and accounts receivable support
- Collaborating with the CBO and leadership to monitor case profitability and financial performance
- Running operational and financial reports and analyzing performance data
- Assisting the Administrator with preparing and presenting operational data during leadership and governing board meetings
- Maintaining strong relationships with physician offices schedulers and referring partners
- Ensuring compliance with regulatory requirements related to documentation and patient information
- Supporting onboarding and credentialing coordination for physicians and offices
- Promoting a positive team culture and collaborative work environment
Alta View Surgery Center is experiencing significant growth and this role requires someone who is proactive adaptable and willing to step in wherever needed to help the center succeed.
Education / Experience:
- High school diploma or equivalent required
- Bachelors degree in Business Healthcare Administration Accounting or related field preferred
- 25 years of experience in a healthcare business office ambulatory surgery center or hospital setting preferred
- Supervisory experience managing non-clinical healthcare staff preferred
- Experience with healthcare billing systems scheduling platforms and reporting tools preferred
- Strong proficiency with Microsoft Excel and reporting tools required
Qualifications:
The Business Office Manager must demonstrate the ability to:
Leadership & Management
- Lead motivate and support business office staff
- Manage multiple operational departments effectively
- Foster a positive and collaborative workplace culture
Operational & Financial Oversight
- Analyze operational and financial data to support decision-making
- Run and interpret reports related to scheduling revenue cycle and case costing
- Collaborate with leadership and revenue cycle teams to improve performance metrics
Communication & Collaboration
- Communicate effectively with physicians physician offices leadership staff and patients
- Present operational information clearly in leadership and governing board meetings
- Maintain strong relationships with referring offices and external partners
Technical & Regulatory Knowledge
- Knowledge of medical terminology medical billing and coding processes
- Understanding of Medicare Medicaid and other payer requirements
- Proficiency in Microsoft Excel and Windows-based systems
Professional Skills
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced growing healthcare environment
- Willingness to be hands-on and assist across departments when needed
Benefits:
- Comprehensive health dental and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Required Experience:
IC
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