Part-Time Admin Client Experience Representative (In-Person)

Childhood Drowning Prevention Foundation

Job Location:

Norco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

401(k)
Company parties
Employee discounts
Free food & snacks
Opportunity for advancement
Training & development

For the Professional Looking for a Long-Term HomeNot a Stopgap

The Childhood Drowning Prevention Foundation & Big Kahuna Swim Academy is seeking a seasoned service-driven professional to serve as the face of our organization.

This role is intentionally designed for someone who is not in between jobs not exploring options and not passing timebut instead looking for a place to plant roots and grow long-term in a mission-driven organization.

If you are looking for a temporary role while pursuing something else this will not be the right fit.

Schedule (Non-Negotiable)

Mondays: 9:00am 12:00pm
Wednesdays: 9:00am - 12:00pm
Fridays: 9:00am 12:00pm
Saturdays: 8:00am 10:00am

Your Role

You will be the first and lasting impression of our organization.

Deliver a consistent caring and professional experience for every family we serve (in person by phone email social media and via text)
Support families with scheduling enrollment and program questions
Ensure seamless communication between clients instructors and leadership
Assist with booking billing support and account updates
Maintain a calm organized and welcoming environment
Anticipate needs and solve problems before they arise

Who This Role Is Designed For

This is for someone who:

Is a seasoned professional in customer service admin or client experience roles
Is deeply service-oriented and naturally puts their boss and the organization first
Is highly reliableyour consistency builds trust
Communicates with professionalism and clarity
Takes ownership and makes the team better simply by being part of it
Is seeking a long-term home not a stepping stone

What Makes This Opportunity Different

Your work directly supports drowning prevention and life-saving swim education
You are part of a purpose-driven organization serving families in our community
You will operate within a culture that values:
- Excellence
- Teamwork
- Grit
- Serving above self

This is a small high-standard team where long-term commitment is valued and recognized.

Requirements

Proven experience in a client-facing or administrative role
Strong communication skills (in person phone written)
Highly organized with strong attention to detail
Comfortable with scheduling systems and technology
Must be dependable and aligned with a service-first mindset
Comfortable working in a poolside environment

Compensation

Training $16.90/hour
After training competition at $19/hour
Opportunity for increased responsibility and long-term growth

Who This Is NOT For

Someone between jobs or exploring options
Someone looking for a temporary or short-term role
Someone building toward a different long-term career path

Who This IS For

A professional ready to commit to a mission-driven organization long-term
Someone who finds purpose in serving others at a high level
Someone who wants to grow with an organization not out of it

Apply Today

If youre looking for a place where your professionalism consistency and heart for service can make a lasting impact wed love to hear from you.

Compensation: $19.00 per hour

The Childhood Drowning Prevention Foundation member of the United States Swim School Association provides life-saving swim instruction in their communities that builds confidence and develops safety skills in a student-centered environment.

You have the opportunity to develop a rewarding career while helping people learn a lifelong and life saving skill.

If you are someone who loves kids and making a difference look no further! Start your career in the learn to swim industry today by joining the staff at the Childhood Drowning Prevention Foundation.

Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.

Required Experience:

Unclear Seniority

Responsive recruiterBenefits:401(k)Company partiesEmployee discountsFree food & snacksOpportunity for advancementTraining & developmentFor the Professional Looking for a Long-Term HomeNot a StopgapThe Childhood Drowning Prevention Foundation & Big Kahuna Swim Academy is seeking a seasoned service-dr...