Services Sr. Account Executive

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Services Account Exective is accountable for the new client business development and relationship management or growing existing accounts by originating managing and closing up-sell/cross-sell opportunities and orchestrating outcome-based delivery execution. It has significant influence on the development and growth of strategic new Services business and develops and maintains effective strategic relationships in assigned account(s). They are also accountable to ensure business growth through business development activities and ensure they are delivered in accordance with the organizational strategy. Accountable for the sales or/and delivery activities for the assigned client/s. Represents the Services organisation from a sales and business development perspective and is a key contributor to the overall success of the customer and partner relationships.

Core tasks may include:
> Builds a foundation within assigned account(s) on which to harvest future Services business opportunities> Accountable for booking and revenue Services targets for assigned account(s)> Origination and management of opportunities and bids deal closure through formal sales cycle
> Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
> Single Point of Contact for the customer representing the SAP Services organization
> Direct contributor to overall long term success of customer and partner relationships
> Orchestrates resources: deploy appropriate teams to execute winning sales and delivery
> Accountable for all Services Commercial aspects in assigned account(s)
> Supporting Delivery Teams engaged in delivering against existing contracts
> Developing and delivering sustainable long-term customer engagements across all SAP products and services to support our customers success.
> Supporting customers transformation journey with full accountability across Sales and Delivery
> Setting strategic goals and outcomes to support the customers business objectives

Key Responsibilities & Tasks

The Senior Services Account Executive has high influence on the development and growth of new Services business and develops and maintains effective relationships with senior executives in assigned account(s). They are accountable to ensure business growth through business development activities and ensure they are delivered in accordance with the organizational strategy. This role represents the SAP Services organization from a sales and business development perspective and is a key contributor to the overall success of the customer and partner relationships. This is a business development role and is expected to generate qualified opportunities based on holistic understanding of customer challenges establishing and developing the SAP Services footprint within their assigned accounts(s).

Account and Stakeholder Management Builds a foundation within assigned account(s) on which to harvest future Services business opportunities Actively understand each of their assigned key customers technology footprint strategic growth plans technology strategy and competitive landscape
Single Point of Contact for the customer representing the SAP Services organization for assigned account(s) to establish and develop SAP footprint
Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points. Utilize SAP Intelligent tools and standards to support the customers decision process.
Direct contributor to overall long-term success of customer and partner relationships within the account
Orchestrates resources: deploy appropriate teams to execute winning sales

Commercial Accountability
Accountable for booking and revenue Services targets for assigned account(s)
Generation and management of opportunities and bids deal closure through formal sales cycle
Shapes deals that are compliant aligned to agreed governance process controls and targets
Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
Maintain internal systems with accurate customer and pipeline information

Service Delivery Management
Accountable for sales hand-over to delivery ensuring contracts are in place and team can successfully mobilize per contract obligations
Accountable for all Services Commercial aspects in assigned account supporting Delivery Teams engaged in delivering against existing contracts

Collaborative Working Environment
Acts as a key team member within the extended Sales Account Executive teams
Is self-aware - understands their own strengths and weaknesses looks to leverage strengths and work on weaknesses
Treats customers and colleagues with respect fairness and consideration
Strong collaboration with the SAP ecosystem and technology partners

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 449433 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid