The Senior Client Executive is a growthminded commercial leader responsible for growing strategic client engagement protecting core revenue and accelerating incremental expansion across a portfolio of complex hightouch accounts. You bring a strong forecasting discipline succeeds in ambiguity and operates with an independent hustledriven mindset.
We ask that you will be an operator who can build deep client partnerships influence crossfunctional partners and deliver accurate insightdriven projections for a dynamic book of business. This is an individual contributor role reporting to the Vice President Sales.
Responsibilities:
Client Relationship Leadership
- Develop trusted executivelevel relationships by understanding each clients strategy products and operational needs.
- Be a senior liaison between the client and crossfunctional teams to ensure alignment issue resolution and execution excellence.
- Anticipate client needs and proactively surface risks gaps or highvalue growth pathways before they materialize.
Commercial Management & Growth
- Manage renewal strategy and execution with a focus on revenue protection and expansion.
- Lead development of upsell strategies by advising clients on product bundles platform capabilities integrations and best practices.
- Monitor subscriber performance portfolio trends and client health to identify opportunities or threats to revenue.
Revenue Forecasting & Business Discipline
- Deliver accurate revenue forecasting through rigorous analysis structured planning and disciplined opportunity management.
- Provide timely reliable insight into retention risk expected renewals and upsell trajectories.
- Maintain CRM discipline and ensure all opportunities risks and forecasts reflect realtime business realities.
- Partner with Finance Operations and Leadership to refine models and ensure forecast integrity.
Strategic Advisory & Problem Solving
- Be a strategic consultant to clientstranslating complex needs into actionable recommendations and advocating internally for enhancements.
- Collaborate with our teams (Product MCE Marketing Legal) to resolve issues remove obstacles and optimize client outcomes.
- Apply analytical rigor and intellectual horsepower to address challenges and inform executivelevel decision-making.
Operational Excellence
- Maintain CRM hygiene accurate forecasting and comprehensive account plans.
- Provide customer insights to Product and Marketing to shape roadmap and gotomarket strategies.
- Ensure call center and operational issues are prioritized and resolved in collaboration with the MCE team.
- Continuously refine account strategies to reflect shifting client needs market trends and internal goals.
Qualifications :
- Bachelors degree required.
- 15 years of experience in enterprise account management client leadership or strategic partnerships within SaaS data or tech-driven environments.
- Proven success managing highvalue highcomplexity clients with executive-level relationship ownership.
- Demonstrated ability to forecast revenue with precision supported by disciplined pipeline management and data-driven insights.
- Strong commercial acumen with a record of consistent renewal and expansion achievement.
- Hustle mindsetresourceful proactive solutions-oriented and comfortable operating in ambiguity.
- Excellent problemsolving analytical thinking and communication skills.
- Experience influencing and collaborating with cross-functional internal stakeholders.
- Strong customer service project management and organizational skills.
- Ability to operate with urgency in a fast-paced dynamic environment.
- Willingness to travel 30% - 40%
Additional Information :
Benefits/Perks:
- Great compensation package and sales incentive plan
- Core benefits including full medical dental vision and matching 401K
- Flexible work environment ability to work fully remote hybrid or in-office
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
At Experian our people and culture set us apart. Were committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance development wellness collaboration and recognition we focus on what matters. Our people-first approach has earned us global recognition: Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work 2025 in 26 countries and Glassdoor Best Places to Work 2024 among others.
Want to see what life at Experian is really like Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal state and local law including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
The Senior Client Executive is a growthminded commercial leader responsible for growing strategic client engagement protecting core revenue and accelerating incremental expansion across a portfolio of complex hightouch accounts. You bring a strong forecasting discipline succeeds in ambiguity and ope...
The Senior Client Executive is a growthminded commercial leader responsible for growing strategic client engagement protecting core revenue and accelerating incremental expansion across a portfolio of complex hightouch accounts. You bring a strong forecasting discipline succeeds in ambiguity and operates with an independent hustledriven mindset.
We ask that you will be an operator who can build deep client partnerships influence crossfunctional partners and deliver accurate insightdriven projections for a dynamic book of business. This is an individual contributor role reporting to the Vice President Sales.
Responsibilities:
Client Relationship Leadership
- Develop trusted executivelevel relationships by understanding each clients strategy products and operational needs.
- Be a senior liaison between the client and crossfunctional teams to ensure alignment issue resolution and execution excellence.
- Anticipate client needs and proactively surface risks gaps or highvalue growth pathways before they materialize.
Commercial Management & Growth
- Manage renewal strategy and execution with a focus on revenue protection and expansion.
- Lead development of upsell strategies by advising clients on product bundles platform capabilities integrations and best practices.
- Monitor subscriber performance portfolio trends and client health to identify opportunities or threats to revenue.
Revenue Forecasting & Business Discipline
- Deliver accurate revenue forecasting through rigorous analysis structured planning and disciplined opportunity management.
- Provide timely reliable insight into retention risk expected renewals and upsell trajectories.
- Maintain CRM discipline and ensure all opportunities risks and forecasts reflect realtime business realities.
- Partner with Finance Operations and Leadership to refine models and ensure forecast integrity.
Strategic Advisory & Problem Solving
- Be a strategic consultant to clientstranslating complex needs into actionable recommendations and advocating internally for enhancements.
- Collaborate with our teams (Product MCE Marketing Legal) to resolve issues remove obstacles and optimize client outcomes.
- Apply analytical rigor and intellectual horsepower to address challenges and inform executivelevel decision-making.
Operational Excellence
- Maintain CRM hygiene accurate forecasting and comprehensive account plans.
- Provide customer insights to Product and Marketing to shape roadmap and gotomarket strategies.
- Ensure call center and operational issues are prioritized and resolved in collaboration with the MCE team.
- Continuously refine account strategies to reflect shifting client needs market trends and internal goals.
Qualifications :
- Bachelors degree required.
- 15 years of experience in enterprise account management client leadership or strategic partnerships within SaaS data or tech-driven environments.
- Proven success managing highvalue highcomplexity clients with executive-level relationship ownership.
- Demonstrated ability to forecast revenue with precision supported by disciplined pipeline management and data-driven insights.
- Strong commercial acumen with a record of consistent renewal and expansion achievement.
- Hustle mindsetresourceful proactive solutions-oriented and comfortable operating in ambiguity.
- Excellent problemsolving analytical thinking and communication skills.
- Experience influencing and collaborating with cross-functional internal stakeholders.
- Strong customer service project management and organizational skills.
- Ability to operate with urgency in a fast-paced dynamic environment.
- Willingness to travel 30% - 40%
Additional Information :
Benefits/Perks:
- Great compensation package and sales incentive plan
- Core benefits including full medical dental vision and matching 401K
- Flexible work environment ability to work fully remote hybrid or in-office
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
At Experian our people and culture set us apart. Were committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance development wellness collaboration and recognition we focus on what matters. Our people-first approach has earned us global recognition: Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work 2025 in 26 countries and Glassdoor Best Places to Work 2024 among others.
Want to see what life at Experian is really like Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal state and local law including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
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