Remote Lithuanian Speaking Junior Customer Service Representative
Job Summary
Job Title: Customer Service Specialist (Lithuanian English)
Location: Braga Portugal
Work Type: Remote (within Braga area)
Schedule: Monday to Friday 08:00 17:00
Days Off: Saturday & Sunday
About the Role
We are looking for a motivated Lithuanian-speaking Customer Service Specialist with good English skills to join our remote team based in this role you will support customers by providing high-quality service and ensuring a smooth customer experience.
Key Responsibilities
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Provide customer support via phone email and/or chat
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Assist customers with inquiries issues and product-related questions
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Deliver accurate and timely information
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Ensure high levels of customer satisfaction
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Maintain professionalism and empathy in all interactions
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Follow company procedures and service standards
Requirements
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Native or fluent Lithuanian and good level of English
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Strong communication and problem-solving skills
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Customer-oriented mindset
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Ability to work independently in a remote environment
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Basic computer skills
Important Information
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Remote position (Braga-based)
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No relocation support provided
Salary & Benefits
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Meal allowance: 7.63 per working day
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Position bonus (Braga): 20 every 12 months
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Health insurance:
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Available from Day 1 (employee contribution required)
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Fully covered after 6 months
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Contract Details
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Full-time position
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Stable working schedule with weekends off