Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Athens Greece
Work Model: Onsite
Languages Required: Minimum Croatian (C1) and English (B2)
Job Summary
Are you passionate about helping people and delivering exceptional customer experiences Join our team as a Customer Service Representative supporting a global this role you will provide high-quality support resolve customer inquiries and ensure a seamless experience for users in a fast-paced cloud-based environment.
Key Responsibilities
1. Respond to customer inquiries via phone email and chat with professionalism empathy and accuracy.
2. Resolve customer issues efficiently while ensuring high customer satisfaction.
3. Provide product and service information to customers in a clear and helpful manner.
4. Identify customer needs and offer appropriate solutions or escalate when necessary.
5. Maintain accurate records of customer interactions and transactions.
Qualifications
1. Strong communication and interpersonal skills.
2. Ability to handle customer inquiries and resolve issues efficiently.
3. Fluent in Croatian (minimum C1) and English (minimum B2).
4. Basic computer skills and ability to navigate multiple systems.
5. Problem-solving mindset with attention to detail.
6. Willingness to relocate to Athens Greece.
Benefits
1. Competitive salary package with 14 salaries per year (12 monthly salaries plus additional payments at Easter Summer and Christmas).
2. Performance-based bonus opportunities.
3. Private health and life insurance coverage.
4. 25 days of annual leave.
5. Meal voucher allowance (50 per month).
6. Permanent employment contract (40 hours per week 8 hours/day 5 days/week).
7. Up to 300 relocation support (paid with first salary) 3 weeks of hotel accommodation provided for international candidates.
How To Apply
Send CV to or Apply on our career page.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
