Community Centre Duty Officers

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profile Job Location:

Gold Coast - Australia

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

About the role

Were looking for dedicated individuals to be the first point of contact at the Citys Community and Cultural Centres during evenings and this role youll be the friendly face that welcomes event attendees provides room access and supports with event setup including chairs tables and basic AV equipment.

This is a hands-on role where youll play a key part in maintaining the cleanliness safety and presentation of our public spaces. Full training will be provided equipping you to act confidently as a First Aider and Fire Warden ensuring every event runs smoothly in a safe and welcoming environment.

Youll be working across key venues including Broadbeach Cultural Centre Robina Auditorium and Nerang Bicentennial Community Centre.

For more information including the role responsibilities please view the position brief.

Were looking for people who have:

  • Outstanding customer service skills with the ability to create a welcoming and supportive experience for event guests.
  • Strong communication skills able to engage confidently with customers contractors and colleagues.
  • A proactive approach with the ability to work independently as well as collaboratively in a team.
  • Excellent attention to detail and strong problem-solving skills particularly in fast-paced environments.
  • A sound understanding of Workplace Health and Safety (WHS) requirements.
  • Experience with basic AV setups (e.g. connecting projectors laptops microphones) desirable but not essential.
  • Willingness and capability to carry out physical tasks such as setting up rooms moving chairs and tables and being on your feet for extended periods.
  • Flexibility to work predominantly after hours and on weekends.

This role is ideal for individuals with a background in hospitality convention centres or event management.

Be part of shaping the Gold Coasts future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

  • Personal and professional development courses
  • Access to 350 fitness facilities through Fitness Passport
  • 4 free confidential counselling sessions a year for you or an immediate family member
  • 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing customer-focused organisation which delivers value-for-money services to the community.

How to apply
To submit your application please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than one page) outlining how your skills experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications where applicable.

Contact PersonCarly Barnes

Contact Email

Closing DateWednesday 25th March @ 11:59pm

Our selection process may include a one-way video interview via Criteria a face-to-face or virtual interview via Microsoft Teams reference checks via Xref and additional checks including police checks employment history checks qualification checks pre-employment medical reviews and drug and alcohol testing.

Were committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment irrespective of race age religion gender identity sexual orientation disability or other protected characteristics by law.


Required Experience:

Unclear Seniority

CasualSalary: Hourly rate of $34.16 plus casual loading and applicable penaltiesPosition Brief - Community Centre Duty OfficerAbout the roleWere looking for dedicated individuals to be the first point of contact at the Citys Community and Cultural Centres during evenings and this role youll be the ...
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Key Skills

  • CCTV
  • Federal Agencies
  • Clearance
  • Facility
  • Incident Reports
  • Hazardous Materials
  • Public Safety
  • Law Enforcement
  • Professional Development
  • Access Control
  • General Public
  • Procedures
  • DoD
  • Powerpoint