Digital Business Developer
Werelooking for aDigital Business Developerto join us at Telia.
ImHanna AndreasonHead ofDigital BusinessDevelopmentandImsearching for someone ready to grow with us.
Digital Business Development plays a key role in shaping and executing Telias digital andAIdriventransformation. The mission is to ensure that Telias digital customer experience isfuture readybusiness driven and aligned with our strategic ambitions.
The roleoperatesat the intersection of business strategy customer experience and technology with a strong focus on embedding digital and AI capabilities responsibly and at scale across key customer journeys and internal addition to driving innovation the role contributes to strengthening Telias business by increasing revenue improving efficiency and enhancing customer satisfaction while ensuringtrustcomplianceand value realizationin an increasingly complex digital landscape.
This role reports to the Head of Digital Business Development and is part of Telias ProductCXand Digital division.
In this role you will lead the development and planning of digital and AI roadmaps working closely with B2C product and sales teams Customer Service teams and IT/Data/platform teams to translate strategic priorities into clear requirements executable delivery plans and measurable outcomes.
Whatyoulldo:
Shape and drive digital andAI relatedstrategies aligned with Telias business objectives
Lead roadmap development planning and prioritization across key customer journeys
Identifyand frame business opportunities enabled by AI automation and data platforms
Translate strategy business needs and customer insights into clear requirements and value hypotheses
Work closely with IT delivery data and platform teams to ensure alignment from strategy to execution
Build business cases define KPIs and follow up on value realization
CollaboratewithB2C Tech Legal Security and Customer Operations to ensure scalable and compliant solutions
Monitor market trends regulatory developments and customer expectations to inform strategic decisions
What will help you thrive in this role:
Strong understanding of digital ecosystems emerging technologies and their business implications with a particular interest inAI driventransformation
Proven experienceowning and driving product-or capability roadmaps from strategic intent through planning prioritization and delivery
Solid experience conductingcustomeranduser centricrequirement analysis translating customer needs journeys and pain points into clear requirements epics or features
Strong ability todefine estimate and follow up on business value including value hypotheses KPIs and measurable outcomes (e.g.revenue efficiency customer satisfaction)
Solid experience working closely withIT and development teams bridging business customer experience and technical execution
Strong analyticalcommunication and stakeholder management skills with experience workingcross functionally
Experience driving complex digital initiatives from early concept and strategy through to execution and value realization is a strong advantage
Experience from telecommunications regulated industries or largescale digital platforms is considered a strong advantage but is not a requirement
Why Telia
Weare redefining how digital and AI capabilities shape customer experiences operations andlong-termbusiness value. You will join a team with a clear mandate strong executive sponsorship and the opportunity to influence how AI and digital capabilities are scaled responsibly across one of Swedens most critical digital platforms.
Join us to shape smarter living for people businesses and the planet
At Teliawerea team of 15000 colleagues across the Nordics and Baltics passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader we drive change with large-scale impactful projects while building a sustainable inclusive world.
Here you can grow your skills lead meaningful projects and thrive in a supportive diverse environment. Whetheryouretaking your first step or your next Telia is a place to grow belong and make a real impact.
What we offer
When you join usyoullreceive a comprehensive benefits package tailored to your local market opportunities for remote work and more.Youllalso have the chance to earn a bonus based on your performance and Telias results.
Ready to makebetterhappen
We look forward to receiving your application by2026-04-05. Please note that we might close the position earlier if we find the right candidate sodontwait too long to apply!
Ifyoureselected for the next stageyoullbe contacted by ourTalent Acquisition Partner. Background and reference checks will be part of the process.
Wantto know more about this role Please reach out toHanna Andreason at
Equal opportunities
At Telia we recognize talent byprofessional skills and growth potential.We champion diversity ensuring every individuals needs are met regardless of disability gender age nationality sexual orientation or social status. Togetherwerededicated to fostering an inclusive work environment whereyour uniqueness is our strength.
Join us andletsmake better happen-together!
Required Experience:
IC
Telia Norge er et ledende teknologiselskap som bygger samfunnskritisk infrastruktur og leverer innovative produkter og tjenester innen TV, internett og mobil. Vi er Norges største utfordrer og våre om lag 1 900 dyktige medarbeidere jobber hver dag for å u