Azure Cloud Engineer

Take a pivotal role within Versent Modern Run in this Azure Cloud Engineer role
supporting and evolving customer environments built on Microsoft Azure.

As an Azure Cloud Engineer youll be responsible for the health stability security and performance of cloud platforms ensuring our customers receive reliable high-quality managed services outcomes.

Youll work closely with customers delivery teams and partners to troubleshoot issues optimise environments and automate operations playing a key role in driving operational excellence and continuous improvement across Azure estates.

This role is ideal for someone who enjoys hands-on cloud engineering problem-solving in live environments and building trusted relationships with customers.

What Youll Be Doing

• Supporting and operating production Azure environments within a managedservices context

• Monitoring platform health availability security and performance

• Responding to and resolving incidents problems and service requests

• Implementing automation and Infrastructure-as-Code to improve reliability andefficiency

• Working directly with customers to troubleshoot issues and recommend improvements

• Applying Azure best practices across security governance backup and costoptimisation

• Collaborating with internal teams to deliver consistent high-quality outcomesaligned to SLAs

Technical skills required;

Azure Platform Operations

• Deliver Level 2/3 technical support for Azure IaaS and PaaS including virtual machines networking storage identity and monitoring.

• Troubleshoot and resolve incidents and problems in Azure environmentsperform root cause analysis and drive resolution.

• Execute proactive maintenance (patching scaling configuration drift control backups monitoring).

• Implement and improve automation using PowerShell Azure CLI and IaC tooling.

• Manage change processes including planned maintenance upgrades and security remediations under ITIL/DevOps frameworks.
  

Customer Engagement and Collaboration

• Serve as a primary technical contact for assigned customer environments.

• Communicate technical issues and recommendations clearly to non-technical audiences.

• Work closely with delivery teams engineers and architects to maintain reliable and secure services.
  

Service Improvement & Team Contribution

• Participate in continuous service improvement initiatives; contribute to technical documentation knowledge bases and automation libraries.

• Actively participate in agile ceremonies and support innovation in cloud operations.
  

Risk and Governance

• Ensure compliance with customer security cost governance and operational standards.

• Identify document and report risks or incidents per MSP protocols.

Life at Versent

Were a diverse team of motivated humans who think outside the box and strive to deliver what others might consider Versent we truly care about our people and put real focus on cultivating a culture of learning collaboration and growth. We provide our teams with the space trust and support to deliver the best work of their careers. To enable this we have a culture that places a high value on continual feedback excellence and invention anchored in customer success.

We also offer our team:

• Flexibility: We give you the freedom to excel providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.

• Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop practice and become masters of their craft.

• Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options we offer a range of benefits designed to suit different lifestyles and priorities. Theres something for everyone.

• Health & Wellbeing Programmes: We focus on you as a whole person with wellbeing initiatives that are to support you mentally physically emotionally and financially.

• Connection: Regular social activities across your team and the organisation.

• Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!

• Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.

At Versent we dont adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isnt just a value its a way to gain an edge. If you believe this opportunity is where you can thrive dont be shy and apply!

If you require any accommodations throughout the interview process please get in touch with us by emailing .