This position helps provide and maintain facilities which give Church members places where they can work workshop teach learn pray together make and renew covenants and receive sacred ordinances. The Senior Facilities Manager is responsible for overseeing the maintenance and operations of multiple facilities ensuring they are prepared and aligned with their intended purposes. This role involves managing a team of technicians coordinating with various stakeholders and ensuring compliance with Church standards and regulations. The Senior Facilities Manager will also be accountable for key performance indicators (KPIs) related to timeliness cost quality and self-performance.
Manage the work of other employees (may include mixed workforce.)
Manage and oversee all maintenance work for one or more FM groups.
Ensure facilities are maintained to the highest standards consistent with the Churchs mission and values.
Own accountability for KPI performance metrics of timeliness cost quality and self-performance.
Take responsibility for the cost quality and timeliness of the Facility Manager groups operations.
Organize and provide regional training sessions on systems processes procedures and programs.
Identify and recommend potential vendors manage vendor relationships and coordinate their work.
Build strong relationships with department employees to understand facility needs and identify optimal solutions.
Maintain 24x7x365 emergency on-call availability coordinating with the Emergency Call Center to manage emergency work orders.
Assist FM groups in completing emergency work orders.
Implement and manage preventive and corrective maintenance programs to ensure timely and efficient resolution of issues.
Perform property inspection audits on all inspectable work orders completed.
Ensure all facilities comply with local state and federal regulations including health and safety standards.
Develop and implement safety programs and emergency response plans.
Manage team in implementing strategic objectives as provided by leadership.
Participate in continuous improvement teams including the improvement of Operations Manager development.
Act as a champion for implementing changes in processes procedures systems and programs.
Manage KPIs annual performance reviews payroll expense approvals fleet items uniforms and HR-related issues for technicians.
Optimize space utilization across the portfolio to support Church activities and programs.
Leads weekly FM group meetings encompassing work order review prioritization project scheduling and related discussions.
Partner with third-party administrators in managing service provider work order completion and performance.
4-year degree in facilities management property management related field or an equivalent combination of education and experience.
8 years of experience in the facilities management industry.
4 years in a leadership role leading others.
Total 14 years combined education and experience.
Demonstrated leadership and managerial skills.
FMP (Facility Management Professional) certification is required or must be obtained within 1 year of hire.
Considerable knowledge in facility and property management construction procedures business practices safety and fire codes.
Proven front-line management skills in a multi-discipline work environment and ability to manage difficult situations to achieve a positive and appropriate resolution.
Ability to communicate professionally with employees priesthood leaders contractors and vendors.
Proficient in the use of computers and cellphones.
Understand and be able to use CMMS systems MS Office applications department-specific software web-based programs internet services and wireless communications.
Strong understanding of the systems processes procedures and programs of the Meetinghouse Facilities Department and the ability to communicate and teach others.
Displays organizational knowledge to ensure inclusion of appropriate departments and individuals in decision-making.
Shows a commitment to continued learning.
Required Experience:
Manager
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places ... View more