Czech Customer Support – Greece with Relocation Package
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What you will do:
Communicate with customers via phone chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction representing a major brand
Provide troubleshooting for mobile devices (mobile phones tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:
Fluency in Czech
Advanced English knowledge
Familiarity with iOS and/or MacOS or comparable technology is preferred
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
What we offer
Complete support to help you ease your relocation to Greecewe cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
Competitive monthly salary 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses
State of the art premises providing a great working environment with relaxing break areas
About Company
We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.
