Sales Manager – Entertainment & Corporate Segments

Let your passion for discovery become a career. Explore discover share and inspire at St Pancras London

St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars unwind at the serene St. Pancras Spa or host events in elegant meeting rooms including the historic Ladies Smoking Room. Ideally located beside St. Pancras International the hotel is a gateway to memorable experiences in the heart of Kings Cross. From its Grand Staircase to its world-class service St. Pancras London is more than a place to stay its a place to belong grow and be part of something extraordinary.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays) with increasing entitlement based on length of service.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability for uniforms.
• Complimentary enrolment in BenefitHub granting unlimited deals from various retailers and more.
• 20% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays room upgrades gift shop purchases and F&B across 130 countries.
• Travel ticket season loan.
• Life Assurance Scheme
• Cycle to work scheme.
• Employee Assistance Programme access.
• Mental Health First Aiders within the team
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations among many other benefits
• Outstanding Wellness program

Position Summary:

The Sales Manager Entertainment & Corporate Segments is responsible for proactively soliciting and managing business within the assigned market segments to achieve revenue goals and maximise profitability for the hotel. The position implements the brands sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing. The Sales Manager develops and maintains long-term value-based customer relationships to achieve the hotels sales objectives. The role focuses on driving revenue within the Entertainment and Corporate segments including production companies studios talent agencies corporate travel buyers and business travel accounts. The Sales Manager works collaboratively with internal departments and Marriott above-property sales teams to maximise revenue opportunities and ensure excellent service delivery.

The Sales Manager actively manages account production identifies new business opportunities and supports the hotels participation in Marriott sales channels including Market Sales Offices Global Sales Organisation (GSO) and electronic lead channels.

Driving Revenue and Sales Performance

Proactively solicits new business within the Entertainment and Corporate segments to achieve individual and hotel revenue goals.

Develops and manages a portfolio of key corporate and entertainment accounts including production companies film studios agencies and corporate travel buyers.

Achieves assigned room night revenue and account production targets.

Conducts outside sales calls client meetings presentations and site inspections to secure business.

Prepares and executes sales plans for assigned market segments.

Responds to RFPs and manages the MarRFP process for corporate accounts.

Utilises Marriott sales systems including CI/TY (Customer Information Tool) MarRFP and Salesforce to manage leads track production and maintain account activity.

Works with Revenue Management to support pricing strategies and optimise the mix of business across corporate entertainment and group segments.

Participates in trade shows networking events and industry activities to promote the hotel and develop new client relationships.

Managing Sales Activities

Develops and implements a proactive solicitation strategy to increase revenue within assigned segments.

Conducts regular account reviews and develops strategies to grow key accounts.

Maintains accurate forecasting and sales reporting within Marriott systems.

Monitors market trends competitor activity and customer demand to identify opportunities for revenue growth.

Collaborates with Marketing to develop promotional initiatives targeting corporate and entertainment clients.

Works closely with the Events and Operations teams to ensure seamless execution of client stays and events.

Building Successful Relationships

Builds and maintains strong relationships with key corporate and entertainment clients.

Establishes effective partnerships with internal stakeholders including Revenue Management Event Management and Operations teams.

Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organisation to maximise sales opportunities.

Ensures strong client communication throughout the sales and event lifecycle.

Ensuring Exceptional Guest Experience

Ensures all client expectations are clearly communicated to operational departments.

Works closely with event and operations teams to ensure successful delivery of client programs.

Conducts site inspections and familiarisation trips to showcase the hotels facilities and services.

Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement.

Join Our Team:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality If you thrive in a fast-paced environment and are passionate about making a difference we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.