Site Coordinator
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At KONE we bring buildings to life.
We see a future of smart cities. As an innovation leader in the elevator and escalator industry our award-winning products and solutions continue to push boundaries rethinking how we use buildings for life work and play.
Our work will take you in different directions.
Were looking for a Site Coordinator to play a key role in ensuring the smooth running of our Service business meeting our customers needs with a professional experience every time.
As a Site Coordinator youll be coordinating our service operations ensuring the right technician is in the right place at the right time. Working closely with Service Technicians and customers; you will manage scheduling and monitor progress to ensure everything keeps running seamlessly.
What Youll Do
Coordinate and maintain the daily schedules of Maintenance Technicians
Ensure customer commitments are met contacting customers to confirm appointments communicate changes and gather required information
Manage planned and unplanned tasks such as maintenance repairs inspections callouts and urgent cases
Order parts and consumable items as required
Monitor work order progress and take proactive action when priorities change
Collaborate with Technicians and internal teams to support efficient field operations
Handle more complex customer service cases requiring additional detail
Look for opportunities to improve processes and service delivery
What You Bring
Experience in customer service or scheduling/coordination roles
Strong customer service and communication skills
Ability to multi-task and stay organised in a fast-paced environment
Confidence in making decisions and problem-solving on the spot
Salesforce/SAP experience preferred
Mechanically minded with the ability to understand how equipment and systems operate
Theres so much more to KONE than you may realise.
Enjoy career progression opportunities within a global organisation
Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
Novated Leasing ability to purchase leave extra super annual bonus and a car space
Grow with comprehensive learning and development programs covering a wide range of professional skills
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
IC
Key Skills
- Experience Working With Students
- Google Docs
- Organizational skills
- Classroom Experience
- Data Collection
- Materials Handling
- Workers' Compensation Law
- OSHA
- Special Operations
- Team Management
- Experience with Children
- Supervising Experience
About Company
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... View more
