Guest Service Attendant

Troon

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profile Job Location:

Reno, NV - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Hidden Valley Country Club (HVCC) is seeking hospitality-minded Guest Service Attendants who take pride in hard work teamwork and delivering an exceptional member experience.

Position Summary
This role is ideal for individuals who enjoy being outdoors engaging with members by name and supporting daily golf operations with energy professionalism and a service-first mindset. Guest Service Attendants are often the first and last impression of the Club and play a key role in creating a welcoming polished and memorable experience for members and their guests.
Essential Responsibilities:
  • Greet members and guests warmly using names whenever possible.
  • Provide attentive proactive service throughout the golf operation (bag drop cart staging range support and course interaction as applicable).
  • Assist with loading unloading cleaning and staging golf bags and carts.
  • Support daily golf operations to ensure smooth pace of play and a positive on-course experience.
  • Maintain clean organized and professional service areas.
  • Communicate clearly with the Golf Professional staff and fellow team members.
  • Anticipate member needs and respond promptly with a helpful solutions-oriented attitude.
  • Uphold HVCC service standards safety practices and appearance guidelines.
Ideal Candidate Profile:
  • Hospitality-driven and genuinely enjoys serving others.
  • Strong work ethic with a team-first mindset.
  • Comfortable engaging with members and guests in a professional friendly manner.
  • Willingness to learn the rules and traditions of golf.
  • Reliable punctual and detail oriented.
  • Takes pride in creating positive experiences rather than just completing tasks.
Qualifications & Requirements
  • Previous golf course or outdoor service experience preferred but not required.
  • Understanding of the game of golf or willingness to learn.
  • Ability to work flexible schedules including weekends and holidays.
  • Ability to lift 50 pounds minimum on a regular basis.
  • Ability to stand walk bend and work outdoors for extended periods.
  • Ability to work in varying weather conditions including heat cold wind and sun.
  • Strong communication skills and a positive attitude required.

Why Join HVCC
Hidden Valley Country Club offers a close-knit member-focused environment where service pride and teamwork matter. Our Guest Service team plays a vital role in the daily rhythm of the Club and is essential to delivering the welcoming high touch experience our members expect.

Hidden Valley Country Club (HVCC) is seeking hospitality-minded Guest Service Attendants who take pride in hard work teamwork and delivering an exceptional member experience.Position SummaryThis role is ideal for individuals who enjoy being outdoors engaging with members by name and supporting daily...
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Key Skills

  • Advertising Management
  • Cost Accounting
  • Integration
  • Legal Operations
  • Entry Level Finance

About Company

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Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more

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