Job Description
Oncology Brand & Customer Manager SA and SSA
We aspire to be the premier research-intensive biopharmaceutical company. Were at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. As an Oncology Brand & Customer Manager you will play a pivotal role in shaping brand strategy leading cross-functional alignment ensuring launch excellence and delivering innovative customer-centric initiatives that support our mission of advancing prevention and treatment of disease through leading-edge science.
Responsibilities
Lead the formulation execution and continuous optimization of brand strategies for the Oncology portfolio (selected indications and other brands as needed) .
Drive brand growth market preparation and launch excellence for new product introductions.
Ensure alignment of brand plans with global and regional marketing strategies customizing global materials for local relevance.
Deliver the full marketing strategy and tactical plans ensuring they meet performance expectations across the portfolio.
Forecast and monitor performance adjusting strategies based on market insights and in-market performance metrics.
Manage promotional and brand-related budgets ensuring resource allocation maximizes ROI and supports financial health of the brands.
Analyze the local and regional oncology market identifying commercial opportunities and risks.
Understand and articulate the full Customer Buying Process enabling effective segmentation targeting and engagement.
Lead and align cross-functional teamsincluding Sales Medical Market Access Regulatory CDx Communications and othersto ensure cohesive execution of brand and franchise strategies.
Coordinate with the Sales Force to ensure successful rollout and execution of marketing and promotional strategies.
Collaborate with internal and external stakeholders professionally fostering strong partnerships that enhance brand performance.
Develop and deliver innovative customer-centric programs aligned to preferred customer channels and needs.
Seek new creative and digital-first ways of interacting with customers.
Develop and execute scientific leader (SL) engagement plans across relevant markets.
Prepare and deliver key tactical components including marketing tactics channel mix promotional activities and resource plans.
Track local and regional initiatives manage budgets and oversee reporting and business information systems required to support marketing and sales activities.
Travel locally regionally and internationally as needed to support business needs.
Qualifications
Relevant commercial or health sciences degree.
Minimum 5 years of pharmaceutical industry experience.
Multinational pharmaceutical company experience.
Strong understanding of the South African pharmaceutical market and regulatory environment.
Excellent written and verbal communication skills.
Demonstrated strategic thinking initiative and problem-solving ability.
Ability to work autonomously manage multiple priorities and deliver against deadlines.
Preferred
Oncology sales or marketing background.
Regional SSA market experience.
Digital marketing qualification or advanced digital capability.
Market access experience.
Understanding of French (advantageous).
Strong interpersonal negotiation and customer-centric skills.
Required Skills:
Adaptability Adaptability Brand Growth Brand Management Brand Strategy Business Information Systems Client-Centric Communication Competitor Analysis Content Creation Customer Engagement Customer Insights Customer-Oriented Data Analysis Digital Marketing Event Planning Influencing Skills Market Access Marketing Marketing Campaign Development Marketing Strategies Market Research Oncology Marketing Pharmaceutical Management Product Management 5 morePreferred Skills:
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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
04/3/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Manager
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more