Wholesale Lending Service Exam Manager Senior Associate
Share
Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Join a collaborative Control Management team where youll coordinate complex audits partner with stakeholders across the business and help ensure our operations are always examready. Youll use your communication organization and analytical skills to streamline reviews and strengthen our risk management practices.
As an Exam Manager Senior Associate in Wholesale Lending Services (WLS) Control Management you coordinate first line of defense control reviews internal and external audits and second line of defense analyses and challenges. You will serve as the liaison across WLS Operations audit partners control managers and other stakeholders to ensure requests are tracked fulfilled accurately and on time and escalated when needed. You help the team maintain a strong risk and control environment by driving planning and exam readiness documentation quality and clear timely reporting. You will also support other Control Management initiatives that enhance operational resilience.
Job Responsibilities
- Liaise with Operations Managers stakeholders auditors control management second line of defense and regulators to drive clear timely exam outcomes
- Maintain an end-to-end audit calendar and provide status updates in stakeholder forums
- Manage audit readiness to confirm controls and documentation are in place before exam start
- Track exams and requests to ensure accurate timely submission and escalate issues with urgency
- Coordinate and schedule meetings to address audit inquiries and follow-ups
- Partner with business and control teams to gather review and submit required documentation
- Review request packages to ensure materials fully address audit scope and requirements
- Submit approved documentation on time and update trackers and reporting accordingly
- Support reporting on exam progress themes and issues across planning tracking documentation and results
- Contribute to control management projects that improve exam processes and operational risk management
- Help promote a culture of accountability exam readiness and continuous improvement across WLS Operations
Required Qualifications Capabilities and Skills
- Bachelors degree or equivalent experience
- Experience in the financial services industry with background in controls audit quality assurance operational risk management or compliance; or relevant subject-matter expertise in a business operations function
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint Visio); working knowledge of data analysis in Excel and/or Access
- Excellent written and verbal communication skills with the ability to influence stakeholders
- Strong organization skills with disciplined documentation practices and attention to detail
- Ability to work autonomously in a fast-paced environment manage competing priorities and drive outcomes
- Solid critical thinking and problem-solving skills with sound judgment in decision-making
- Ability to understand business processes risks and controls relevant to audit and exam scopes
Preferred Qualifications Capabilities and Skills
- 5 years of relevant experience in financial services with exposure to first and second line control environments
- Experience coordinating cross-functional exams within a three-lines-of-defense framework
- Familiarity with exam tracking tools dashboards and metrics for reporting and governance
- Experience supporting Wholesale Lending or similar operations functions
- Visio process mapping and documentation best practices
- Stakeholder management across regions and lines of business
- Experience contributing to continuous improvement initiatives in controls or exam management
Required Experience:
Manager
Key Skills
- Loan Processing
- Sales Experience
- Account Management
- Banking
- Pricing
- Corporate Finance
- Customer Support
- Fair Housing Regulations
- Strategic Planning
- Underwriting
- Sales Management
- Channel Management
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
