Convention Sales Executive
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Shangri-La Kuala Lumpur
Find your Shangri-La in Shangri-La
At Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.
We believe joy is personal yet universal found in every smile every moment shared and every experience elevated through our Asian art of hosting. Guided by our values and culture we invite you to discover your purpose grow with us and find your Shangri-La in Shangri-La.
Shangri-La Kuala Lumpur is perfectly situated in the heart of the city to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.
As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world we are inviting dynamic individuals to join one of the regions most exclusive city hotel.
We are in search of energetic vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.
It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
Responsibilities
- Support the sales activities for the MICE and group segments to achieve room and banquet revenue targets.
- Generate and develop leads for meetings conventions and group bookings converting opportunities into confirmed business.
- Prepare proposals contracts and handle sales correspondence related to convention and group bookings.
- Conduct site inspections and presentations for potential clients and meeting planners.
- Maintain strong relationships with clients event planners and internal departments to ensure successful event execution.
- Maintain accurate records of client accounts leads and sales activities within the system.
- Monitor market trends competitor activities and citywide events to identify business opportunities.
- Attend pre-conference and post-conference meetings to ensure seamless coordination of group events.
- Prepare sales reports forecasts and administrative documentation as required by the department.
- Collaborate with other departments to ensure high service standards and successful delivery of events.
Requirements
- Diploma or Degree in Hospitality Management Business Administration or related field.
- At least 1 year of experience in sales events or hospitality operations preferably within the hotel industry.
- Good communication and interpersonal skills with the ability to build client relationships.
- Strong administrative and organizational skills with attention to detail.
- Proficient in Microsoft Office and familiar with hotel systems such as Opera or Delphi is an advantage.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Good command of written and spoken English.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Cloud
- Account Management
- CRM
- New Customers
- ROI
- Sales Activities
- Territory
- Business Relationships
- Sales Floor
- Sales Goals
- Sales Process
- New Clients
About Company
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