Sales Ops Manager CSC, EMEA Sales Operations

Amazon Web Services (AWS) is the leading cloud provider offering virtualized infrastructure storage networking messaging analytics and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale offering over 200 fully featured services to millions of active customers around the worldincluding the fastest-growing startups largest enterprises and leading government agenciesto power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization the Sales Strategy and Operations team is responsible for supporting Leadership Sales and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver run the business (RTB) operational cadences build new mechanisms to support organizational growth and scale and drive organizational initiatives.

AWS EMEA is looking for a Sales Operations Manager to join the EMEA Cloud Sales Center (CSC) led business. This role combines hands-on analytics with operational excellence where youll use data analysis and modeling to support Sales Leaders and their teams. Youll play a key role in maintaining business health and driving data-informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. Youll be instrumental in delivering monthly reports and conducting specialized business analyses that directly impact our decision-making processes.

What Youll Bring:
Strong technical skills in data extraction and modeling
Exceptional organizational abilities
Self-motivation and adaptability to work in an ambiguous fast-paced environment
Experience handling large datasets
Ability to support multiple sales teams simultaneously

Success in This Role Means:
Collaborating effectively with sales teams operations teams and internal users
Developing and implementing new reporting solutions
Creating accurate impactful reports
Communicating complex data insights to both technical and non-technical audiences
Supporting EMEA CSC teams with territory analysis and operational activities


Key job responsibilities
Data Analysis & Insights
o Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
o Design and deliver both regular and on-demand business analytics to meet stakeholder requirements
Strategic Planning & Reporting
o Maintain monthly health of the business models
o Create and manage various financial modeling projects
o Extract and analyze data using Excel and other data management platforms
Metrics & Performance Management
o Monitor and evaluate existing performance metrics
o Identify opportunities for new metrics development
o Transform complex data into actionable recommendations
Business Intelligence
o Deliver strategic insights to guide business decisions
o Provide data-driven recommendations through detailed analysis
o Create customized reports to address specific business needs

- 5/7 years of Microsoft Excel experience
- Fluent in French and English
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience in GenAI tools

- 5/7 years of sales operations or equivalent experience

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