Program Management Analyst

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.

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• Ventra Health is seeking a Program Management Analyst with excellent analyticalcommunicationandsoftware skillstosupport the design implementation and managementofnewbusinesssystems and processes used bya wide range of Ventra Stakeholders.

• Work with the business to gather information and developsystemrequirements and mockups forkeyworkflows

• Work with the business to gather information and developsystemrequirements and mockups for reports and dashboards

• Work with vendor teams toassistin the design andbuildofrule-basedworkflows automationreporting packages and dashboards

• Understand business processes and produce process flow diagrams

• Liaise with the business to help understand and answersystemrelated questionsandtroubleshootissues

• Prioritizeand manage asignificant volume of escalation inflow ensuring issues are triagedroutedand resolvedin a timely manner

• Manage reporting and dashboards to ensure continuous transparency to stakeholders at various levels

• Adapt system configurationsbased onidentifiedbusiness needs

• Coordinate testing scenarios for system changes and enhancements and work with teams to move changes to production

• Ensure proper change management for system changes as well at attend Governance meetings.

• Performs special projects and other duties as assigned

• High School Diploma or GED

• Bachelors or equivalent training

• At least three (3) years of Business Analyst experience. Must include experience working within a high performing reporting team

• One totwo (1-2)years of computer support experience preferred.

• Knowledge of orequivalent system ticketing platformpreferred.

• Strong knowledge and experience withHealthcarereporting Analytics and Business reportingsoftware

• Ability to develop and/ormodifyand adapt systems application configurations and programs to meet individually specified needs.

• Good communicationand client-facing skills

• Ability to be flexible and effectively work with all levels of the organization

• HealthCare/RCM/Financial systems is a major plus

• Working in an Agile environment is a plus

• Candidates must have hands-on experienceworking in softwareconfigurationreportingand management

• Ability to interpret and evaluatebusinessneeds and to determineappropriate alternativesolutions.

• Effective oral and written communication skills.

• Ability to oversee multiple priorities.

• Understand andcomply withcompany policies and procedures

• Must be able to prioritize andaccomplishobjectivesina timelyfashion

Office Skills:

• Basic use of computer telephone internet copier fax and scanner

• Basic touch 10 key skills

• Basic Math skills

• Understand andcomply withcompany policies and procedures

• Basic knowledge of Outlook Word and Excel

• Base Compensation will be based on various factors unique to each candidate including geographic location skill set experience qualifications and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.

Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
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