Remote | Customer Service Specialist with Czech and Slovak
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About us
Join us at Foundever!
Foundever is one of the leading companies in the business process outsourcing industry providing solutions in digital marketing training talent management technology and innovation consulting and analytics.
Customer Service Specialist with Czech and Slovak
Fullly remote position (Poland based)
Salary: 40 PLN gross per hour we offer an employment contract or mandate contract.
Monthly salary: PLN gross.
The position is based on an equivalent working time system.
Foundever is looking for new employees for a project related to healthcare and medical devices supporting patients with diabetes.
We are currently recruiting for a Customer Service role supporting users of medical devices and related services. The role involves assisting customers via phone and email answering questions about products and services and helping resolve reported issues.
An ideal candidate has strong communication skills is empathetic and has a customer-focused approach. Experience in customer service healthcare support or technical assistance will be considered an additional advantage.
Your responsibilities will include:
- Providing customer service and assisting with resolving issues related to product (glucometers)
- Working towards achieving customer satisfaction targets set by managers
An ideal candidate:
- Is fluent inCzech and Slovak (C1-C2) and has communicative level of English (B1)
- Is available to workMonday to Friday 8:0016:00
- Demonstrates professionalism and strong interpersonal skills
- Wants to work in an international environment
- Can use a computer with ease and knows general application of MS Office tools
- Is motivated and eager to develop their career
Join us and you will gain:
- Ability to work from the comfort of your own home
- Career development opportunities: 92% of our managers started their careers at Foundever as Customer Service Specialists
- Attractive benefits package (including Multisport card and private healthcare - all benefits depend on the type of contract)
- A great atmosphere within a supportive team
What else is worth knowing
- We provide equipment for employees working remotely
- We offer internal programs promoting a healthy lifestyle and active free of charge psychological support
- Access to extensive training platforms because we care about the development of our employees
- If you are a parent your children can expect holiday gifts from our company Santa
Dont wait we look forward to receiving your application!
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
