Temporary Employment Services Manager

About CAPI USA

Communities Advancing Prosperity for Immigrants (CAPI) is a multi-lingual immigrant-led nonprofit serving 10000 immigrants and refugees from around the world each year. We help individuals and families build self-sufficient thriving lives and work toward a Minnesota where immediate needs are met and everyone can access opportunities to create prosperous communities. Guided by our values of hospitality diversity collaboration and advocacy CAPI is committed to dignity inclusion and lasting community impact.

Join Our Team as a Temporary Employment Services Manager

CAPI is seeking a dynamic and proactive Temporary Employment Services Manager. This position is temporary lasting through the end of September with the possibility of becoming a permanent role. This position is critical in driving employment placement efforts across CAPIs workforce programs. The primary focus will be increasing quality job placements for program participants by coordinating efforts building employer relationships and ensuring participants receive the wraparound support needed to obtain and retain stable employment. The Employment Services Manager oversee job placement activities employer engagement and supervise staff within various programs including the DHS Refugee Programs Office Employment and Career Supports program the City of Minneapolis Works program and AmeriCorps CTEP Member services.

Key Responsibilities

Program Oversight and Employment Placement: Lead employment placement efforts across programs focusing on achieving quality job placements for program participants. Collaborate with career navigators and employment staff to coordinate placements build employer relationships and ensure participants receive support services. Monitor program performance address employment barriers and ensure accurate documentation and reporting to meet targets.

Fiscal Oversight: Manage an annual program budget and closely monitor all funded programs government contracts and foundation grants. Participate in audits and negotiate agreements to enhance CAPIs financial position.

Supervisory Responsibilities: Support Employment Services staff through performance management training and professional development. Lead hiring and onboarding processes foster positive employee relations and ensure a safe and inclusive work environment. Address employee concerns managing separations and handling administrative tasks such as approving timecards leave requests and personnel changes

Civic Engagement: Support agency-wide civic engagement and public policy initiatives by incorporating them into routine case management work and participating in voter registration educational/outreach initiatives and public policy activities.

Qualifications

We are looking for individuals with a Bachelors degree or equivalent experience with a minimum of two years in supervisory or program management roles. Experience in workforce development job placement or employment services is strongly preferred. Candidates with lived experience or experience working with immigrant refugee and other diverse communities is strongly preferred as these perspectives are crucial to enhancing our work and organizational culture.

Individuals must demonstrate the ability to build employer and community partner relationships supervise a multicultural team and solve problems effectively. Experience in program implementation and outcome monitoring is essential. Strong communication skills effective time management proficiency in MS Office and program databases and a valid MN Drivers License with access to reliable transportation are required.

Join a Mission-Driven Team Apply Today!

If you are passionate about using your expertise to enhance the lives of refugees and immigrants we invite you to apply for the Temporary Employment Services Manager position.

Required Experience:

Manager