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TheSupervisor DSDDeliveryis responsible for effectively driving execution against all core KPIs. Additional responsibilities: Being directly engaged with thedeliverydrivers provide ongoing coaching working with customers and managing the standard work processes for IDSDDeliveryPillar while optimizing service and ensuring cost management. TheSupervisor DSDDeliverywill act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks hours etc.)
KPIs: Driver Safety incidents/accidents DUPH OT% Driver review and management of high-risk drivers across the branch.
Secondary KPIs: ePOD % outbound reporting completion (LPN work) pre/post trip compliance % HCC usage OTD indirect hours (non-productive) Driver Methods %
KEY RESPONSIBILITIES
day to day plans including order/route management inventory management employee performance and daily communication with internal/external customers and stakeholders.
key KPIs under main categories of (1) Safety (2) Service (3) Cost and (4) People.
3.SAFETY: Responsible for driving plans that reduce branch incident/accident rates ensuring a successful roadside inspection holding monthly safety/SHAPE meetings ensuring effective and compliant pre and post trips inspections and conducting a successful branch safety audit.
4.SERVICE:Responsible for ensuring accurate order fills (Target TQA / Walmart ASN order accuracy reports) and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning Retail Teams Customers Teams and HQ Support including LPT meetings District Sales meetings and Retail X meetings.
5.COST: Driving lowest cost per case indeliveryoperations by executing against annual productivity plans lean six sigma/BPE projects maintaining the loss prevention network regarding waste and employee performance management. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans.
6.PEOPLE: Source onboard and develop direct reports and branch teams in multiple settings (classroom OJT Work-with etc..) across entiredeliveryoperation (delivery cross-dock). Coach direct reports in order to create and execute development plans and support individual career local hourly employees (Union and Non-Union) including coaching developing and disciplining and developing relationship with local labor unions
7. ADDITIONAL RESPONSOBILITIES
Coordinated hotel reservation for overnight drivers and processed related expenses including per diem submissions.
Led monthly engagement initiatives to foster an excellent atmosphere and work environment for the employees.
Led monthly branch safety meetings and submit reports to the regional safety manager.
Managed and distributed refusal data to the sales teams delivering daily and weekly refusal reports.
Maintained daily branch manifest logs and Proof of Delivery (POD) records using Quick Base.
Assist with driver route assignment and distributed daily schedule to DSD and Shuttle drivers during Supervisor PTO coverage.
Scheduled weekly LTL freight shipment and managed carrier coordination and documentation.
Prepared and submitted monthly Absentee Tracker KPI Data.
Supports driver methods training
Branch support with critical questions
Education / Certifications:
Bachelors degree is preferred
Travel requirements:
Regional ravel to cross dock locations will be required.
-Up to 25% travel
Work schedule:
M-F with availability from 5am to 9 pm
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here we produce our well-loved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Required Experience:
Manager
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. ... View more