City/State
Virginia Beach VA
Work Shift
First (Days)
Overview:
Overview
The Business Operations Coordinator provides operational scheduling and administrative coordination for Hospital Medicine programs across assigned markets. This role supports Sentara Hospital Medicine by coordinating provider schedules managing central administrative workflows and serving as a central intake point for program requests.
The Coordinator ensures consistency organization and timely follow-through on key operational processes allowing clinical and operational leaders to focus on strategic and programmatic priorities.
Key Responsibilities
Clinician Scheduling Coordination
Develop and maintain physician and APP schedules for assigned Hospital Medicine programs in collaboration with Managers and Chief Hospitalists.
Maintain schedules a minimum of 3-4 months in advance ensuring adequate shift coverage time off requests and identification of coverage gaps.
Utilize scheduling program Qgenda and established individual program rules to build balanced schedules that align with provider FTE expectations shift distribution and program needs.
Communicate schedule updates to providers and leadership in a timely manner.
Monitor upcoming schedule gaps and escalate potential coverage issues in a timely manner to Managers and Chiefs.
Final schedule approvals remain with program leaders Coordinator will review next quarters schedule with each program prior to publishing.
Schedule Intake & Change Management
Serve as the central intake point for scheduling requests changes and coverage needs through a shared scheduling inbox or intake process.
Coordinate shift swaps coverage djustments and schedule updates in collaboration with providers and program leaders.
Maintain documentation of schedule changes and ensure short notice changes are communicated to the appropriate stakeholders.
Education
Experience
2 years of relevant experience
Ability to work independently and manage complex scheduling workflows across multiple providers and hospitals.
Proficiency with scheduling platform (Qgenda) Excel Teams API preferred.
Benefits: Caring For Your Family and Your Career
Medical Dental Vision plans
Adoption Fertility and Surrogacy Reimbursement up to $10000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term Short-Term Disability and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down $10000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.