Discovery Project Manager LDM Documentation and Controls AVP
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Legal Department of JPMorganChase is responsible for the provision of legal services to the Corporation and is organized by practice groups that generally align with the Corporations lines of business and corporate staff areas. This structure encourages legal teams and businesses and staff areas to discuss legal regulatory and business developments effectively and in a timely manner.
This Legal Discovery Management AVP will own and/or support the Documentation & Controls program ensuring policyaligned documentation effective controls and transparent reporting in accordance with JPMCs risk and control framework.
Duties will include but will not be limited to: acting as liaison between LDM and its partners the review of end-to-end eDiscovery projects and programs with a focus on process improvement documentation and controls; managing various project details with multiple stakeholders; coordinating project milestones and deliverables; working directly with all staff levels from analysts to senior management providing strategic guidance and direction and delivering results on both long term and ad-hoc projects.
JobResponsibilities
- Own the documentation operating model (versioning approval workflow review cadence) to ensure clarity consistency and auditability; conduct metricsdriven process reviews and produce concise narrative reporting for stakeholders.
- Advise and coach Document Owners/Approvers and designees to keep content current and compliant with firmwide templates policies and standards; maintain an auditable history and access controls.
- Establish and continuously improve templates style guides quality checks and tracking (content completeness control alignment testability); develop and maintain SME knowledge of firmwide policy/standard governance to ensure applicability and adherence.
- Perform process mapping SOP design process improvements and embedding control points in flows.
Map processes and documentation to policies/standards; maintain a control library with defined control owners frequencies evidence requirements and review/test schedules; apply datadriven analysis to identify control gaps and process risks prioritize improvements and define measurable outcomes.
Lead or coordinate control selfassessments (RCSA) testing/monitoring sampling plans and evidence collection; document results track remediation to closure and manage control issues with documented corrective actions and target dates.
Report KRIs/KPIs and escalate risks promptly; prepare for internal/external process reviews by assembling complete accurate evidence packages and control narratives and address findings with timely remediation.
- Manage endtoend delivery of projects/programs partnering closely with crossdepartmental teamsOperations Technology Data Analytics Legal Compliance 3rd parties and other corporate functionswhile preparing reviewing and coordinating processes and documentation in a collaborative team environment.
- Lead project planning and analysis resource management scoping business case development and implementation; drive or oversee execution change management and results measurement with clear status reporting to senior management.
- Perform datadriven problem solving and decision making; manage and appropriately escalate delivery impediments risks issues and changes associated to the product development initiatives.
- Conduct assessments of processes identify and scope opportunities and develop strategies for improvementincluding followon projectswhile actively participating in strategic initiatives for the Legal Discovery Management team.
Required qualifications capabilities and skills
- Bachelors degree required
- 4 years managing large crossfunctional projects and complex program execution including geographically distributed and culturally diverse teams.
- Experience in eDiscovery operational process and documents while managing projects in controls audit compliance legal regulatory or similar environments.
- Applied business analysis skills across projects/programs including documentation governance and risk/control alignment.
- Proficiency with Microsoft Word Visio Lucid MS Project iManage Generative AI Documentation/Content Management tools Confluence and SharePoint/SharePoint Online.
- Strong interpersonal and organizational skills to collaborate with specialists and process owners and with partners across strategy administration risk compliance and project management.
- Ability to drive bigpicture goals and milestones while maintaining strong attention to detail; deliver quality results in a rapidly changing environment with flexibility/adaptability.
- Establish priorities; manage resources and budgets and multiple simultaneous projects/workstreams; provide superior verbal/written communications and presentations with concise tailored status updates.
- All candidates for Legal department roles must successfully complete a conflicts of interest clearance review prior to commencement of employment.
- Commitment to firmwide policies standards and governance expectations in a legal/risksensitive environment.
Preferred qualifications capabilities and skills
- Previous eDiscovery experience at a financial service provider consulting firm discovery vendor or toptier law firm strongly preferred with crossEDRM handson and advisory experiences.
PMP ACEDS Agile Legal Lean Six Sigma or other project/process improvement certifications preferred.
- Experience with emerging technologies and the latest digital tools including but not limited to Microsoft 365.
Required Experience:
IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
