Customer Project Manager – APAC
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
The Customer Project Manager plays a key role in delivering TOMRAs recycling solutions to customers across Japan and occasionally the wider APAC region. You will manage projects throughout their full lifecycle from technical support in the presales phase to project release installation commissioning and final acceptance.
You act as the central interface between customers agents plant builders and TOMRAs internal teams ensuring that all technical operational and logistical aspects of each project are executed to the highest standard. Your work directly contributes to customer satisfaction and the successful deployment of TOMRAs advanced sorting technologies.
What you will do
- Manage technical and operational projects for metal and waste recycling customers in Japan.
- Support the presales phase with technical specifications sorting flow design and complex plant layouts.
- Ensure correct sorter configurations are released for production and that all project information is delivered accurately and on time.
- Prepare technical documentation packages including sorter drawings and site preparation requirements.
- Organize and facilitate project meetings and provide clear reporting to internal and external stakeholders.
- Provide technical guidance to customers agents and plant builders throughout project execution.
- Coordinate closely with Production and Logistics to ensure ontime delivery.
- Support the Service team during installation commissioning and optimization.
- Secure final project acceptance in collaboration with Service and Sales.
- Drive continuous improvement in project processes and information flow.
Qualifications :
What you bring to the team
- Native Japanese speaker with strong English communication skills.
- Proven experience managing customer communication and complex technical projects (5 years).
- Strong coordination organizational and stakeholdermanagement skills.
- Selfdriven structured and comfortable handling complex tasks.
- Able to read mechanical drawings and electrical wiring diagrams.
- Proficient in MS Office and digital platforms such as ERP/CRM.
- Comfortable working in waste treatment environments (dust odor).
- Willing to travel domestically and internationally (approx. 50%).
Your Background
- Bachelors or Masters degree in engineering or a related technical field (electrical mechanical electromechanical waste treatment etc.).
- Experience working with technical teams customers and external partners.
- Understanding of industrial processes and complex plant configurations.
- Drivers licence required
Additional Information :
Why TOMRA
- Work with innovative technology that drives real environmental impact.
- Join a global team of passionate experts committed to sustainability and circularity.
- Be part of a dynamic international environment with strong growth opportunities.
- Contribute to shaping the future of resource recovery in Japan.
Location & Travel
This position is based in Tokyo Japan with regular travel across Japan and occasional travel within the APAC region.
*Tomra does not differentiate on the basis of gender race or ethnicity religion color sexual orientation or identity disability age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
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Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
About Company
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
