Senior Analyst, Customer Success
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About this job
- When you walk into a store or go online and see a wide array of products do you ever get curious about who the shoppers are and what they are buying
- When you see a new product in the market for the first time do you think it will be a success or failure
- Do you have an inquisitive mind and want to be an integral part of the most trusted source for retail and consumer intelligence globally
At NIQ Hong Kong you can help our CPG (Consumer Packaged Goods) manufacturers and distributors understand the answers to these critical business questions and advise on their strategies going forward.
Responsibilities
- Translate complex data into compelling narratives.
- Use storytelling techniques to make data relatable and engaging
- Tailor the story to the clients specific needs and industry
- Present data in a clear and concise manner using charts graphs and dashboard
- Identify key trends and patterns that impact the clients business.
Qualifications :
Qualifications
- Candidate must possess at least a university degree
- Minimum 3 to 4 years of working experience in Consumer Electronics/FMCG/Market Research industry. Focus on Data Analytics and Account Management roles are welcome (Less experience will be considered as Senior Analyst)
- Strong analytical mindset and excellent numerical skills
- An effective communicator with the ability to interpret and present actionable insights through storytelling
- Strong planning and excellent servicing skills
- Experience working with clients and can design solutions to solve business issues
- Experience working with C-level clients is a plus
- Demonstrate Consulting style of working
- Excellent command of written and spoken Chinese and English. Excellent Cantonese is a must Mandarin will be a plus
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
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- Remote Access Software
- IT Service Management
- IOS
- Multithreading
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- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
