International Operations Manager Retail Media & Partner Marketing (mfd)

Your Tasks

• End-to-End Process Design: Analysis of local country workflows and development of standardized highly efficient To-Be post-sales processes for 150 Retail Media and Partner Marketing products (from booking to billing)
• Blueprint Development: Creation of clear scalable process documentation playbooks and standard operating procedures (SOPs) for the Central Campaigning matrix and local country teams
• System & Tool Integration: Alignment and integration of operational workflows within core systems including Salesforce ADvendio Jira and Huskyplanner
• Rollout & Enablement: Implementation of new processes including training onboarding and enablement of teams to ensure effective execution and adoption of global standards in daily operations
• Friction Identification: Continuous monitoring of operational performance identification of bottlenecks manual workarounds and inefficiencies and development of scalable solutions to increase speed-to-market
• Cross-Border Collaboration: Close collaboration with international stakeholders acting as the operational bridge between local market requirements and central harmonization objectives

Your Profile

• Experience: Several years of practical experience in Digital Advertising Operations Retail Media Operations Trade Marketing Operations or Process Management
• Process-Driven Mindset: Strong affinity for structured workflows including analysis of complex processes and translation into clear actionable steps (experience with process mapping tools such as Visio Lucidchart or similar considered an advantage)
• Systems Knowledge: Proficiency in navigating and optimizing operational systems and ticketing tools (experience with Jira Huskyplanner or Salesforce/ADvendio highly advantageous)
• Matrix Experience: Experience working in international cross-functional environments and managing stakeholder expectations across multiple countries without direct authority
• Problem-Solving Orientation: Analytical detail-oriented and pragmatic approach to identifying and resolving process inefficiencies through scalable solutions
• Communication Skills: Fluency in English (German not required) with the ability to clearly communicate complex operational workflows to both technical teams and operational staff

About Us

MediaMarktSaturn is Europes leading consumer electronics retailer and provider of related services. We are the Experience Champion shaping tomorrows retail for our customers. Within our rapidly growing Retail Media & Partner Marketing unit we are redefining how brands connect with consumers.

We are currently transforming our Client Success & Operations department into a strategic Post-Sales Vertical. This new unit is a central backbone designed to elevate our local market execution from reactive support to proactive commercial growth.

The best solutions come from bringing together diverse perspectives. Embracing diversity is key to achieving our vision of becoming the Experience Champion. We value inclusion foster equal opportunity and welcome you to be part of our team.

Additional Benefits

Job Infos

Location:München Hamburg Ingolstadt

MediaMarktSaturn Marketing

Department:HQ - Marketing & Communication

Entrylevel:Professional Level

Type of Employement:Full Time

Working Hours:375

Persona:Job Requisition HQ Employee

Recruiter:Laura Schröder

Recruiter:Laura Schröder