Job Opportunities Project Manager Existing Installation
El Paso, TX - USA
Job Summary
Location: El PasoTXUnited States
Job ID:87047
We Elevate... Quality of urban life
Our elevators escalators and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team youll discover meaningful work that enhancesquality of life for communities and contribute to making places more accessibleinclusive and sustainable for all. By joining us you dont justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.
Join us as a
Project Manager - Existing Installation
Your main responsibilities
The Project Manager Existing Installations (EI) is responsible for ensuring the quality safety and performance of all assigned elevator and escalator service operations while driving customer satisfaction and revenue growth. This role oversees the servicing repair and improvement of existing units in alignment with Schindler and customer standards with a strong focus on safety cost efficiency and continuous improvement.
In addition the position cultivates and manages long-term customer relationships identifying opportunities for maintenance repair and modernization sales. The role serves as the primary liaison between customers and Schindler ensuring clear communication high service levels and proactive account management. Responsibilities also include employee selection training and safety oversight for assigned projects as well as achieving sales targets through strategic account development and industry expertise.
ESSENTIAL FUNCTIONS:
Quality Safety & Compliance
- Ensure all maintenance and service activities meet company and area quality standards contract requirements and customer expectations for performance reliability and passenger safety.
- Manage ongoing project audits to verify compliance with quality completeness and safety standards.
- Maintain accurate customer records documentation and proposals in accordance with company procedures and established policies.
Customer Relationship & Account Management
- Build and maintain strong customer relationships within an assigned territory to secure renew and grow service agreements.
- Meet regularly with clients to understand their operational needs and develop tailored solutions that support their property requirements.
- Manage customer inquiries and ensure timely satisfactory resolution with a focus on revenue generation and retention.
- Oversee accounts receivable for the assigned portfolio ensuring accurate billing and timely payment collection.
- Maintain proactive constructive relationships with the local IUEC business agent.
Sales Strategy & Opportunity Development
- Identify qualify and pursue sales opportunities through customer engagement and industry insights securing profitable solutions that leverage company products and services.
- Introduce new technologies and related services to customers clearly articulating their value and alignment with customer needs.
- Support sales staff by estimating service orders scheduling and executing work and assisting with customer issue resolution.
- Negotiate contract terms that balance customer requirements with company objectives ensuring mutually beneficial agreements.
- Develop and execute sales strategies aligned with internal product direction and competitive market conditions with minimal supervision.
Operational Leadership & Workforce Development
- Develop and implement programs for manpower planning employee selection training and performance appraisal to support productivity and quality improvement goals.
- Implement route management strategies to ensure consistent preventive maintenance practices while optimizing manpower utilization.
- Foster teamwork employee engagement and a strong commitment to quality improvement across the workforce.
- Evaluate and recommend tooling investments that enhance productivity and operational efficiency.
- Collaborate closely with the field technicians to drive lead generation and deliver a seamless customer experience from initiation through completion.
What you bring
- BS/AS degree preferred or ; 3-5 years relevant work experience
- Prior supervisory experience preferred
- Solid problem solving and proven negotiating skills high sense of urgency strong communication and interpersonal skills.
- Proficient in building and managing client relationships.
- Demonstrated ability to handle a mix of office and fieldwork with flexibility for local travel and managing customer interactions.
- Effective presentation skills and proficiency in MS Office applications.
- Excellent time management and organizational skills.
Whats in it for you
- Fully vested 401k match up to 7% of total eligible compensation.
- Competitive Medical Dental and Vision Plans - Effective from first day of hire.
- 3 weeks vacation which increases with tenure 7 sick days 3 floating holidays and8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave 100% base pay for 6 consecutive weeks within first year of achilds birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
We Elevate Your Career
Become part of our team help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.
Dont meet every single requirement If youre excited about this role but your experience doesnt align perfectly with the qualifications listed in the job description we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest ethical relationships.
- Create Value for the Customer: Deliver innovative reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people they are the heart of our success.
Discover more on our career website.
At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age race ethnic background color religious affiliation union affiliation gender gender identity sexual orientation marital status national origin nationality genetics and health disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Required Experience:
IC
Key Skills
About Company
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to maki ... View more