Guest Experience Concierge Front Desk Agent
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Job Location:
Davenport, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Oasis Club at ChampionsGate is excited to announce the exceptional career opportunity of candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Concierge:
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Maintains adequate supply of brochure rack items in a clean well-organized manner.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations ordering flowers wine or gift baskets coordinating car and limousine service making or changing airline reservations providing directions and other special arrangements.
- Assists guests with questions and concerns makes suggestions and identifies possible solutions.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Minimum Qualifications for the Concierge:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Regular and reliable attendance.
- pen availability for days nights and weekends.
Extra Information:
- Must be able to work weekends & holidays
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
