Field Services Specialist Mississippi Louisiana Area

Field Services SpecialistAbout NRTAt NRT we build more than solutions: we build up each is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort including secure payment systems AML compliance and reporting tools credit information and electronic marker services to intelligent and engaging table game platforms dynamic financial and marketing kiosks and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO a revolutionary resort app engagement platform dedicated to unifying guest experiences offering a seamless experience from booking to checkout through App Builder which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient reliable and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos race and sports operators lotteries banks and retailers-- globally-- to dazzle their dedicated to building a better future for all including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy digitizing our internal processes and implementing our unique cashless believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally we believe in encouraging the growth of individual development and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are its all hands on deck. NRT knows that to stand firm we need to stand innovative products and success allow us to reward you with competitive salaries paid time off individual growth plans community sharing collaboration Health Benefits (including medical vision dental EAP etc) and more. NRT has metrics designed to get you to where you want to be in your career and we are your biggest advocate for professional development. We provide training product knowledge demos tiered-lever skill building development workshops teambuilding exercises webinars collaboration and more. Joining NRT is more than a job: its an opportunity to grow and learn more about who we are and what we do visit our website at of this individual entail hardware/software technical support installation troubleshooting and training of the NRT solution for customers. The employee will be responsible for developing and maintaining customer relationships in their region and must be able to work independently. This position will report directly to the Implementation Specialists Manager in Toronto Responsibilities Evaluate customer systems and procedures to best assist with the installation of equipment. Provide support on NRT equipment and services via phone email or in person. Interact with all levels of management and departments both internal and external. Conduct on-site and remote training of both technical and sales aspects of the products and services. Represent NRTs image and brand professionally at all times with customers and partners. Extensive travel up to 75%.Qualifications and Skills Associates degree or equivalent from a two-year college or technical school and/or comparable work experience. At least 2 years of experience in PC hardware software and network troubleshooting. Proficient with Windows OS platforms (PC and Server) and Microsoft Office tools (Word Excel PowerPoint Outlook). Excellent customer service skills and a professional demeanor at all times. Above average written and verbal communication and time management skills. Ability to work independently and communicate effectively with all levels of professional staff. Prior experience with casinos or the development of products for the gaming industry is an asset. Applicants with A and other accredited certifications are highly Requirements The incumbent may have to be licensed by Gaming Regulatory Commissions - criminal and financial background checks will be completed by the Company with your is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation and an offer will consider various factors including experience qualifications skills and training. Our comprehensive and competitive benefits package includes medical dental and vision insurance for employees and their family paid time off and a variety of other is an equal opportunity employer and does not use AI within its hiring process in most a case where AI is utilized to assess a candidate during the process an advanced notice will be provided. It is NRTs policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best-qualified person for the does not discriminate against applicants based on race color religion sex sexual orientation national origin or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities.