Markets Asset Servicing Associate Income Equities Manila

Join our Markets Operations team and help deliver timely accurate income processing for global clients. Be at the heart of controls risk management and continuous improvement while collaborating across trading operations and finance. Grow your expertise in a fast-paced environment that values ownership problem solving and teamwork.

As an Associate in Markets Asset Servicing within Markets Operations you will manage endtoend income event activitiesdividends coupons and redemptionsand ensure timely accurate processing. You will reconcile cash stock and related breaks; resolve payable and receivable claims; and uphold controls procedures and service levels. You will partner with internal teams and external parties to remove blockers eliminate aging items and improve quality and productivity. You will also contribute to documentation crosstraining and change initiatives that strengthen operations.

Job responsibilities

• Complete preevent reconciliations and paydate processing for income events to avoid P&L and client impact.
• Resolve payable and receivable claims (e.g. stock borrow/loan marketfailed dividends/bonds coupons repo) with internal and external parties.
• Reconcile cash wash suspense and control account breaks; match off accurately; prevent items aging beyond policy; and remediate feed issues endtoend.
• Serve as the escalation point for internal stakeholders and clients; ensure effective service coverage and timely updates.
• Act as a subject matter expert for assigned functions and share knowledge to strengthen team capability.
• Identify control gaps and drive process reengineering and automation to improve quality and efficiency.
• Maintain procedures and job aids; ensure adherence to policies controls and regulatory expectations.
• Support transformation and change initiatives; influence outcomes with datadriven recommendations.
• Deliver quality and productivity improvements; track and report performance against targets.
• Contribute to crosstraining and role rotation to build resiliency and maintain workflow continuity.
• Partner with global teams to align practices and communicate changes clearly.

Required qualifications capabilities and skills

• 6 years of relevant experience in asset servicing (income or corporate actions) or market operations.
• Proficiency with data transformation and visualization tools (e.g. Alteryx Tableau or equivalents).
• Strong analytical and problemsolving skills; independently identify escalate and resolve complex issues with sound judgment.
• Effective teamwork and adaptability; collaborate across functions and seniority levels.
• Strong interpersonal and relationshipmanagement skills.
• Ability to partner with internal teams clients and thirdparty providers to achieve outcomes.
• High attention to detail; delivers accurate outputs under tight timelines.
• Ability to manage competing priorities and drive change to goals and deadlines.
• Strong organization and prioritization across concurrent tasks.
• Excellent written and verbal communication skills. Proficiency in Microsoft Office (Excel PowerPoint Word) and comfort with new tools.

Preferred qualifications capabilities and skills

• Bachelors degree in Finance Business Accounting or a related field.
• Understanding of development methodologies (e.g. Agile Waterfall); able to lead across approaches.
• Business analytics or project management certifications.
• Experience with automation tools (e.g. Alteryx Tableau UiPath).
• Familiarity with global market operations and industry trends.
• Experience documenting processes and controls including SOPs and desk procedures. FINRA Series 99 is a plus (not required).