Service Excellence Associate
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Requirements
Benefits
- Responds to customer inquiries by phone (inbound and outbound) e-mail or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different Channels such as Telegram Social Media In-App Email and Chat
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
- Adhere to company policies and procedures.
REMINDERS: Please note that the screening process includesTyping Test (35 wpm) and Mock call Assessment.
For all successful applicants hereswhat you can expect:
- Same day hiring same day offer
- Free pre-employment medical
Requirements
- At least 6 moths to 1 year of customer service support or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
Benefits
Why join Angkas
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
Required Experience:
IC
About Company
Experience fast and reliable motorcycle taxi and delivery service with the number 1 ride hailing app in the Philippines. Book a ride to beat traffic, or get your things delivered on time. Download the app now.
