People Operations Specialist

About the role

We are looking for a proactive and versatile HR professional to take ownership of key areas such as recruitment onboarding employee engagement and payroll. This role plays a central part in shaping a seamless employee experience from the first interaction with candidates through to long-term retention while ensuring accuracy and compliance across payroll processes.

You will be closely involved in the day-to-day employee lifecycle working directly with team members across the organisation. Were looking for someone who brings empathy into every interaction while remaining solution-oriented and focused on delivering results.

If you are a friendly self-driven team player with strong interpersonal skills and a hands-on mindset this could be a great fit for you.

Strong communication skills both written and verbal are essential along with solid analytical capabilities particularly when it comes to payroll.

What youll be doing

Recruitment & Onboarding

• Manage the full recruitment lifecycle from job postings and sourcing to interviewing and hiring
• Partner with hiring managers to understand team needs and craft effective job descriptions
• Conduct pre-employment checks where relevant
• Ensure a smooth and engaging onboarding experience for all new hires

Employee Engagement

• Help build and implement initiatives that foster a positive and engaging work environment
• Act as a trusted point of contact for employee queries ensuring timely and thoughtful resolution
• Create and manage internal communications across different channels

Payroll Administration

• Support accurate and timely payroll processing in collaboration with external providers
• Maintain payroll records and ensure compliance with local labour laws and tax regulations
• Handle payroll-related queries and resolve discrepancies
• Assist with audits related to payroll and HR documentation

General HR Responsibilities

• Keep employee records up to date in HR systems ensuring accuracy and confidentiality
• Ensure compliance with employment laws and internal policies
• Support performance management processes including review cycles and feedback
• Contribute to broader People Team initiatives and projects

What were looking for

• 23 years of experience in a similar HR role covering recruitment onboarding engagement and payroll
• Solid understanding of HR practices and labour laws
• Experience with HRIS and payroll tools (e.g. Factorial)
• Strong attention to detail and ability to manage multiple priorities effectively
• Fluency in English and native Portuguese; additional European languages are a plus

You are someone who:

• Communicates clearly and collaborates easily with different stakeholders
• Works autonomously and takes ownership of projects end-to-end
• Has a proactive lets get things done mindset and looks for continuous improvement
• Is organised creative and manages time effectively
• Is eager to learn and motivated to help build a strong impactful team
• Understands the importance of confidentiality and knows when to escalate
• Has strong analytical and numerical skills
• Is comfortable working with spreadsheets and digital tools (Google Docs Sheets Presentations)

Nice to have

• Experience in a multinational or fast-growing tech startup environment
• Experience designing and implementing employee engagement initiatives