Sr. Analyst Advocacy Claims

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Requirement:
3 Years of claims experience ( specifically in Auto General Liability Cyber Liability or Employee Professional Liability. Candidate should be excellent in communication skills and should be well versed with entire claims cycle and FNOL

Budget Shift
9 LPA US

  1. About Gallagher:

As a global insurance brokerage Gallagher seeks to provide the best service to its customers. The Gallagher Service Center is a crucial component of our ability to provide industry-leading quality and customer service helping our global teams serve our end customers better meet regulatory requirements and improve speed to market.

The Gallagher Service Center (GSC) supports various divisions of Gallagher providing premier service to our customers around the globe. The GSC has grown into a team of more than 6000 employees across four locations Kolhapur Shimoga Bengaluru and Pune providing reliable fast and high-quality support to field staff.

Working at the GSC gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills improve their knowledge and deliver tangible results.

At Gallagher we want to empower you to make a difference take control and make an impact. Gallagher believes that all persons are entitled to equality in our employment opportunities.

  1. Position Summary

The junior adjuster will be responsible to handle and execute all allocated tasks in accordance with the companys documented service standards

  1. Primary Responsibilities
  • Strong foundational and applied experience in U.S. and Canada-based General Liability Cyber Liability and EPL
  • Client-facing exposure with proven communication skills and service awareness
  • A history of managing claims through a variety of cycles from intake to complex resolution
  • Understanding of jurisdictional nuances including comparative negligence statutory guidelines and claims with layered liability
  • High aptitude for self-sourcing answers initiating critical conversations and displaying resourcefulness
  • Experience negotiating with carriers and an awareness of claims business processes from the carrier perspective
  • Ideally a background that includes roles as a complex adjuster exposure to litigation coverage analysis loss prevention or contributions to subrogation or arbitration prep
  • The interpersonal maturity to operate in high-touch collaborative environments-not just executing solo tasks but integrating into team dynamics building visibility and contributing to group momentum

  1. Additional Responsibilities
  • To be a good team player and assist other team members claims in their absence.

  1. Skills and Competencies
  • Problem solving skills: Investigative analytical detail-oriented nature.
  • Organizational skills: Able to multi-task establish priorities complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service.

  • Interpersonal Skills: Demonstrates solid relationship building skills by being approachable responsive and proactive. Should demonstrate collaborative working

  • Communication: Communicates orally and in writing clearly concisely and professionally. No MTI able to articulate while on call.
  • Attitude: Positive Mindset maturity and friendly behavior.

  • Flexibility: Should be flexible with shifts.

  • Claims Knowledge: Fair knowledge of claims lifecycle and terminologies.

  1. Minimum Qualifications

Education

Major

Any Graduate or Post Graduate

Degree

Bachelor Master

Licenses/Certificates

Claims related certification from recognized institution( CII The Institutes India Institute of Insurance)( Desirable)

Work Experience

Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)

Requirement: 3 Years of claims experience ( specifically in Auto General Liability Cyber Liability or Employee Professional Liability. Candidate should be excellent in communication skills and should be well versed with entire claims cycle and FNOL Budget Shift 9 LPA US About Gallagher: ...
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