Senior techno-functional owner & manager

Northville, NY - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Senior techno-functional owner & manager

Northville MI
Onsite

A senior techno-functional owner & manager who bridges Communications and IT owns digital platforms end-to-end reduces friction and accelerates delivery.
Senior Techno-Functional Manager (Comms & Digital Platforms)
This will role is a Technical manager who:
Own end-to-end delivery across Townhalls Distribution AEM SharePoint Workvivo and AI tools
Translate business needs from Comms into clear technical execution
Test scenarios hands-on and fix issues with Infra and vendors
Reduce dependency on Comms for technical troubleshooting
Run in an agile low-ceremony way
Bridge business needs and technical execution to drive AI adoption within communication platforms. Identify high-value use cases align governance and security and oversee delivery from discovery through deployment.
Core responsibilities (summarized)
Act as the single techno-functional owner for Comms platforms
Lead testing for townhalls email distribution and edge cases working closely with Infra team.
Own distribution list reliability and email failure resolution
Create and validate BU playbooks from a system perspective
Manage vendor onboarding and technical setup (AEM search AI) specifically help with PRISM process review and approval for those applications that Comms team identify.
Drive AEM and Adobe platform enablement topics with Comms leadership
Evaluate and shape future SharePoint strategy for Communications team
Own Workvivo technical health and upstream integrations
Serve as system admin for routine issues to shield Comms
Handle new app intake: requirements technical feasibility PRISM approval
Ideal background
7 12 years of enterprise IT or digital platform experience
Proven ownership of enterprise communication platforms
Strong experience with:
AEM / Adobe
SharePoint
Enterprise email/distribution systems
Townhall / broadcast platforms
Experience navigating Infrastructure and Security teams
Vendor management experience
Hands-on troubleshooting capability (not just documentation)
Ability to operate in agile low-ceremony environments

Senior techno-functional owner & manager Northville MI Onsite A senior techno-functional owner & manager who bridges Communications and IT owns digital platforms end-to-end reduces friction and accelerates delivery. Senior Techno-Functional Manager (Comms & Digital Platforms) This will role i...

Senior techno-functional owner & manager