Business Support Officer – NDIS Admin

About the Company:

Enabling Pathways Community is a non-profit division deeply rooted in the ethos of collective empowerment and social harmony. Our mission is to implement community intervention strategies and broad-spectrum initiatives that uplift and support diverse community members. With a focus on inclusivity we dedicate ourselves to creating programs that address the pressing needs of the community from health and wellbeing to education and employment. Our services are designed not only to assist but to inspire community members to engage actively in their own growth and thebetterment of society.

About the Role:

As a Business Support Officer NDIS Admin your role will involve:

• Ensure compliance with NDIS policies and guidelines during program implementation.
• Assisting in the development of NDIS programs and proposing enhancements for improved service outcomes.
• Utilising HR software and other tools to create necessary training content as required.
• Organise team-building activities and events to promote team cohesion and morale.
• Assisting staff in troubleshooting problems as they arise providing support and guidance toensure smooth operations.
• Support recruitment activities including screening candidates conducting interviews and ensuring compliance by collecting and verifying mandatory documentation

• Performing inductions for new staff to ensure they are set up correctly and assisting them with systems and software.
• Supporting the finance team in processing claims invoices and ensuring accurate financial records.
• Managing the recording and tracking of incidents accidents and health and safety events for workers ensuring timely reporting and follow-up meeting bookings emails and handling other administrative tasks to support NDIS management.

Skills & Experience

• Previous experience in a similar administrative or business support role preferably within the NDIS sector.
• Certificate III in Individual Support or related field.
• Demonstrated experience in the NDIS sector or other community service areas and a thorough understanding of the NDIS framework.
• Strong leadership and team management skills.
• Excellent organisational and multitasking abilities.
• Ability to analyse data and make informed decisions.
• Exceptional communication and interpersonal skills.
• A strategic thinker with a problem-solving mindset.
• Proficiency in Microsoft Office suite including Excel Word and PowerPoint with strong skills in data analysis and presentation.
• Experience with Visual Care Employment Hero Budgetly or Xero is advantageous.

Mandatory Requirements

• Proof of citizenship (passport birth certificate or citizenship certificate) or VISA if applicable.
• Current QLD Open Drivers License.
• Must hold a Working with Children Blue Card.
• NDIS Workers Screening Yellow Card.
• Hold a current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.
• A clean National Police check less than 6 months old.
• Completed NDIS Orientation Module.
• Ability to communicate effectively.
• Excellent communication (written and verbal) and interpersonal skills including working and communicating effectively with clients their families community agencies and other professionals.
• Ability to work in a busy environment both independently and as a part of a team.
• Comply with & understand all privacy and confidentiality policies.
• Cultural awareness of all backgrounds.

Why Us

Essence of Care

Immerse yourself in the heart of care at Enabling Pathways where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections we reciprocate that care for our employees and their families. Join us where the impact you create daily is celebrated and your well-being is at the core of our shared journey.

Competitive Salaries & Financial Flexibility

Elevate your career with us and enjoy competitive salaries that reflect your dedication and expertise. Additionally take advantage of our Salary Sacrifice option empowering you to optimise your financial benefits.

Employee Well-being

As part of our commitment weve partnered with Employment Hero to provide exclusive benefits including a Discount Store for reduced-price products Hero Points for recognition and rewards and access to wellness content covering financial physical and mental education. Elevate your career with perks that make your employment truly rewarding.

Employee Assistance Program (EAP)

Uplift your well-being with our robust Employee Assistance Program (EAP). Access resources that empower you to conquer challenges ensuring youre not just surviving but thriving in both your personal and professional life.

Cross-Functional Learning

Dive into a dynamic collaborative space that thrives on cross-functional learning. Unleash your potential by exploring diverse roles working hand-in-hand with colleagues to expand your skill set and knowledge.

Colleague Collaboration

Join a team where learning is an adventure! Our culture not only encourages but celebrates collaboration with colleagues. Get ready to be inspired by shared experiences and continuous learning.

If you would like further information on this role please call (07)or email