Sales & Reservations Coordinator
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Why work with us
If you think that you are the perfect fit for our team and you are passionate about Hospitality this is your opportunity!
Lisbon Marriott Hotel believes in the power of our associates to shape our future. And now part of that exciting future could be yours too!
We are the biggest hotel in Portugal located in our countrys beautiful capital with a total of 577 rooms a swimming pool and garden a bar and restaurant for clients to enjoy.
The Job
- Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying).
- Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders).
- Promote awareness of brand image internally and externally.
- Gather materials and assemble information packages (e.g. brochures promotional materials).
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Enter retrieve reconcile and verify information (e.g. commissions leads third parties) in software involved in the sales process.
- Answer guest questions about property facilities/services (e.g. hours of operation rates and room types packages promotions entertainment restaurants special events).
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
What are we looking for
- Speak fluent English and Portuguese
- Computer skills and knowledge in Marsha and Opera PMS/S&C
- Proactive creative and flexible mindset
- Team work planning organization and time management skills
What do we offer
- A professional environment to work in;
- Personal coaching & training to support you in your day-to-day job;
- Career opportunities within Marriott International;
- A TakeCare program where we focus on your wellbeing in general and organize several healthy and fun activities throughout the year;
- Marriott International discounts for F&B and stays
- Many social activities such as our Associate Appreciation Week;
- Included private health insurance;
- Included psychology services;
- Uniform;
- Payroll benefits such as childcare subsidy and language subsidy when applicable;
- All meals at our canteen are included.
For more information about the Lisbon Marriott Hotel please have a look on ourwebsite.
Apply today by submitting your CV directly.
Your career at Marriott starts NOW!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
