CRM Sales and Service Functional Consultant (fmdiv.)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
- Provide support to Product Owner CRM Capability Experts and C4C Team in general;
- Provide support for both Sales and Service module to end users from Countries and Regions applying Support Concept;
- Communicate with different departments and business roles in order to support Sales and Service Cloud implementation process;
- Create maintain and improve existing SAP C4C Training documentation;
- Organize and deliver trainings to SAP C4C end-users;
- Provide support in different Testing activities (User Department testing Regression testing UAT and Integration testing);
- Cooperate with technical department during implementation of technical requirements and bug fixing processes;
- Assist during creation of documents for business/technical requirements;
- Test SAP Sales and Service solution and document bugs;
- Manage manual and automated data imports into the system;
- Document processes and interfaces;
- Work on data quality check.
Qualifications :
- University degree (Business Administration Organizational Sciences Economics or similar) with focus on IT;
- At least 3 years experience with CRM Sales and/or Service solution SAP (preferred) Salesforce Microsoft Dynamics 365 Oracle CRM etc.;
- Experience in Implementation of CRM solution (mandatory);
- Experience in Support processes (mandatory);
- Exceptional presentation skills (mandatory);
- Familiar with Agile methodology;
- Knowledge of JIRA or similar tracking tool;
- Advanced Excel knowledge;
- Able to work in cross-functional teams and international environment;
- Willingness to work in a global & virtual team;
- Good communication skills ability to think analytically and willingness to learn new things;
- Fluent in English;
- Eager to work with the newest technologies;
- Proactive and can easily adapt to new development environment;
- Self-motivated and with a great sense of ownership;
- Team player and willing to give and recieve feedback;
- Think outside the box and try to find creative approaches to challenges.
Additional Information :
Work #LikeABosch means:
Flexible work conditions
Hybrid work system
Exchange with colleagues around the world
Health insurance and medical office on site
Training opportunities
Opportunities for career progression and continuous professional development
Access to great discounts in partnerships and Bosch products
Sports and health related activities
Great access to public transports
Free parking lot
Canteen
Success stories dont just happen. They are made...
Make it happen! We are looking forward to your application!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- JSP
- Catering
- Corporate Communications
- Access
- Asic
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
