Technical Services Representative (Macau)

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

At ScentAir we elevate experiences for diverse businessesfrom hotels and airports to retail gyms and spas through our innovative scent solutions. Partnering with iconic brands like Marriott Westin Resorts Crown Resorts and Zara Home we harness the power of scent to transform environments and enrich customer experiences. Join over 50000 satisfied clients in more than 120 countries and discover how our captivating fragrances can enhance your brand.

Ready to learn more Visit us at: SERVICES REPRESENTATIVE

We are seeking a Technical Services Representative to support the installation servicing and maintenance of our environmental fragrance systems. This is a handson role suited for a technically skilled professional who enjoys onsite work troubleshooting and customer interaction.

LOCATION: Macau

KEY TASKS & RESPONSIBILITIES
  • Install and service the environmental fragrance system that disperses fragrance into the desired target areas according to installation and service schedules and requirements
  • Conduct an on-site property survey and equipment specification as instructed in the scope of work.
  • Perform prescribed preventative maintenance on equipment installation basic diagnostics and repairs on installed equipment as required
  • Prepare and submit technical documents and service case reports
  • Handle the maintenance of the return machine and spare parts and manage the inventory
  • Respond to and handle the customer service calls regarding equipment issues and report to the Technical Services Team Leader
  • Work on ad hoc duties as assigned

SKILLS & QUALIFICATIONS
  • Diploma or above in Electrical Engineering Electronics Engineering or other related subjects preferred
  • Holder of an Electrical Certificate
  • Experience in HVAC (Heating Ventilating & Air Conditioning) is preferred
  • Experience in troubleshooting diagnosis and working at heights
  • Experience in operating the Genie GR-20 is preferred
  • Effective communication skills with experience dealing directly with customers via phone e-mail and face-to-face
  • Ability to read and interpret building plans and technical blueprints
  • Good command of both written and spoken English and Chinese (Cantonese & Mandarin)
  • Must be available to work shifts including overnight shifts (if required)
  • Candidate willing to be stationed in Macau is preferred
  • Holder of Macau ID Card is first priority

ScentAir offers the right candidate a competitive salary benefits and career development.

Interested parties please click Apply Now to send us your full resume including your last/current salary expected salary and availability.


ScentAir is an Equal Opportunity Employer and commits to creating and maintaining a diverse and inclusive culture where everyones skills experiences and perspectives are recognized and valued.

All applications will be treated with the strictest confidence. The personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be notified.

Required Experience:

Junior IC

At ScentAir we elevate experiences for diverse businessesfrom hotels and airports to retail gyms and spas through our innovative scent solutions. Partnering with iconic brands like Marriott Westin Resorts Crown Resorts and Zara Home we harness the power of scent to transform environments and enrich ...
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About Company

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Get the customer experience tool used by major brands for your small business spaces. Earn more revenue and drive customer loyalty with smaller scale scent marketing.

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