We deliver progress. What youll do and how you will make an impact.
You will operate with a high degree of autonomy on feature-level work identifying user pain points and testing design solutions to move our product forward.
Your responsibilities will include:
Research Strategy & Planning: Partnering with stakeholders to define clear goals and independently selecting the best methodologies (e.g. usability testing interviews surveys) to meet project deadlines.
Execution & Synthesis: Confidently facilitating research sessions and creating clear concise reports or artifactslike user journeys and empathy mapsthat explain the why behind user behaviour.
Stakeholder Communication: Presenting findings to your cross-functional team and translating data into digestible objective recommendations that inform design iterations.
Practice Contribution: Actively contributing to the research teams culture refining your craft and assisting with participant recruitment and repository management.
We put people first. Its all about you..
You are a dedicated advocate for the user and a proactive team player who enjoys working in the trenches alongside designers and product managers. You possess strong written and verbal communication skills with the ability to present findings clearly without relying on overly academic jargon. You are a natural problem solver who can take a defined problem space and structure an effective research study to evaluate it.
Qualifications :
To thrive in this role youll need:
2-4 years of experience in UX Research specifically applied within a product development environment.
A strong methodological foundation with hands-on experience in fundamental generative and evaluative research methods.
The ability to independently design execute and synthesise appropriate studies to find answers to research questions.
Experience in moderating research sessions and effectively probing to uncover user behaviours motivations and pain points.
Proficiency in analysing qualitative and quantitative data to identify recurring themes while filtering out bias.
Additional Information :
So why pick UW
Weve got big ambitions so theres going to be plenty of challenges. There are also a lot of benefits:
An industry benchmarked salary. Well share it during your first conversation.
Electric Car salary sacrifice scheme through Tusker
Discount on our services and you get our coveted Cashback Card for free. Youll also get access to 100s of rewards and discounts through Perkbox
A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
Family-friendly policies designed to help you and your family thrive.
Discounted private health insurance access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
Belonging groups that help UW shape an even more inclusive future.
A commitment to helping you develop your career journey through learning coaching and new experiences
Apply here!
Youve got this far... Hit apply - we cant wait to hear from you! Worried you dont hit all the criteria We welcome applications from diverse and varied backgrounds so get your application in and lets chat!
Beth Rodgers will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification when in fact they often do.
We provide equal opportunities a diverse and inclusive work environment and fairness for everyone. You are welcome to apply no matter your age disability gender marriage or civil partnership status pregnancy and maternity status race religion or belief or sexual orientation. Please dont be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note if you are successful and offered a role at UW you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks could lead to withdrawal of an offer of employment.
Remote Work :
Yes
Employment Type :
Full-time
From a pub in Henley back in 96, to an award-winning business with over a million customers weve come a long way. For over 20 years weve been putting money back into peoples pockets through our unique utilities bundles. We take pride in delivering simple yet powerful services t ... View more