Lead UX Researcher

Elekta

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profile Job Location:

Crawley - UK

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you a current Elekta employee

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We dont just build technology. We build hope for everyone dealing with Cancer.

At Elekta we believe every individual deserves access to the best cancer care. Thats why were committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective efficient and accessible. If youre passionate about making a meaningful impact we invite you to bring your expertise and energy to our team.

What Youll Do At Elekta:

The Lead UX Researcher is responsible for leading hands-on user research and user testing activities to enable excellent user experiences (UXs) for Elektas hardware and software products. This includes leading usability testing for regulated medical devices and managing usability documentation as part of the regulatory submission and approval process.

Reporting to the Manager UX Research this role will collaborate closely with other UX Researchers and other UX&D teams - UX Strategy & Design Industrial Design UX Development - as well as stakeholders in Product Management and Engineering.

Responsibilities :

  • Leads and delivers hands-on UX research and usability testing activities for a large and complex product or a solution consisting of several products.

  • Takes holistic responsibility for the user experience of a product or a solution.

  • Defines usability strategy and leads its execution through to completion aligned with business targets.

  • Independently plans conducts facilitates and documents contextual studies interviews surveys task and use error analyses user reviews heuristic evaluations and usability testing. Takes responsibility for completion of tasks aligned with project timelines. Balances the right activities with the available resources to meet business objectives.

  • Coordinates the prioritization of discovery and user-centred design activities within their responsibility area in collaboration with the respective product manager.

  • Plans and facilitates workshops to tackle complex problems around user experience to enable decision-making and forward progress.

  • Leads concept exploration by testing early prototypes and wireframes that enable validation of product decisions.

  • Plans and facilitates workshops in research data analysis journey mapping service design and product innovation.

  • Collaborates closely with product leaders. Networks actively outside the immediate working group to ensure wider alignment on the decisions. Recognizes which decisions require stakeholders for alignment.

  • Presents and shares the progress of UX activities for wider audiences.

  • Understands and articulates the value that user-centred design brings to the business. Promotes this value in all interactions.

  • Expert in regulatory usability requirements and usability engineering principles. Represents product usability in internal and external audits.

  • Manages subcontracted agencies for usability testing including participant recruitment. Create RfQs and reviews agency proposals.

  • Instructs coaches and delegates work to other professionals overseeing their performance and task completion.

What Youll Bring:

  • Masters degree in human factors engineering Human Computer Interaction experimental psychology User-Centred Design or equivalent learning/training.

  • Knowledge base acquired from 6 years of experience as an individual contributor in human factors usability or UX research.

  • Experience working in the human factors/ usability engineering of complex regulated medical devices. Good understanding of medical device regulations and compliance.

  • Strong knowledge of qualitative and quantitative research methods including contextual studies interviews surveys task and use error analyses user reviews heuristic evaluations and usability testing. Ability to choose the appropriate method(s) in different contexts.

  • Proficiency in leading concept exploration and discovery activities to support product management in defining the product direction.

  • Expert thought-leader with confidence and credibility to influence senior stakeholders and direct cross-functional alignment on design.

  • Experience guiding and mentoring design professionals both across and within functions.

  • Knowledgeable of audit processes and techniques comfortable acting as the Usability Lead in internal and external audits.

  • Proficiency in use of Microsoft Office applications (Word Excel PowerPoint) and common workshopping tools (like Miro FigJam LucidChart).

  • Good understanding of Agile principles and Agile product development practices (Scrum Kanban). Knowledge of Scaled Agile Framework (SAFe) and PI-planning practices is preferred but not essential.

What youll get:

In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer addition to this Elekta offers a range of benefits.

  • Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)

  • Up to 25 paid vacation days (plus bank holidays)

  • Holiday Purchase Scheme

  • Private Medical Insurance

  • Attractive Employer Pension Contribution Package

  • Cycle to work scheme

  • Life Assurance

  • Onsite subsidized restaurant offering budget-friendly dining

  • Love electric (Electric vehicle salary sacrifice scheme)

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English via the Apply button.

For questions please contact the Talent Acquisition Partner responsible We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age race colour religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.

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Required Experience:

IC

Are you a current Elekta employee Please click here to apply through our internal career site Find Jobs - Elekta.Want to join a team with a mission to improve and save lives We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professio...
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Helping clinicians treat cancer & brain disorders through precision radiation medicine. Our radiotherapy treatments target the tumour & protect the patient.

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