Analytics Graduate
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Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Experian Analytics team develop quality analytics products and services and deliver it to clients with quality consistency and efficiency. We also provide professional and transparent advice and support to clients consuming our products and services. The role of the Analytics Graduate is to manage the full product lifecycle of Experians analytics products and services. This includes but are not limited to consumer and commercial scores attributes analytics platforms and software and custom analytics solutions. The Analytics Graduate will support the Product Manager with recurring product-operations and governance tasks. These tasks are core control points that protect product integrity customer experience commercial accuracy and operational efficiency.
Principle responsibilities
- Client product interactions (technical and non-technical): product meetings/emails; explaining attributes and score interpretation; supporting migrations/onboarding of clients to new products and services; recommending attributes aligned to client policy rules
- Knowledge and documentation controls: maintaining the Product Knowledge shared page (including collateral list of online attributes FAQs on our products)
- Specification hygiene: maintaining client facing documentation to represent the latest available offerings and removing product options that are no longer utilised
- Monthly auditing of clients product selection and usage (includes reviewing clients current product selection and suggesting alterations and corrections that better suit the clients needs and market)
- Management of the Salesforce CPQ (Configure-Price-Quote) module includes logging requests and pricing updates; monitoring ticket movement; testing CPQ tasks once completed
- Batch governance: auditing Analytics products used in batch (e.g. reviewing products utilised replacing legacy products suggestions of better suited alternatives) as well as recommending any process changes that would improve delivery time accuracy compliance standards and client satisfaction.
- Commercial readiness: early involvement in Analytics pricing discussions to assist in creation of proposals which are shared internally and with clients.
- Assist the Product Manager with future product designs implementations and Go-to-Market activities as required
Required critical behaviours
- Accuracy and attention to detail
- Analytical thinking
- Creativity and Innovation
- Problem Solving
- Managing Stakeholders across Business Units
- Willingness to learn
Required key skills (functional / technical)
- Computer Skills (MS Office programs)
- Commercial acumen
- Good communication and influencing skills (verbal written and presentation) across different audiences including senior leadership
- Exceptional collaboration and relationship building skills with colleagues and stakeholders across multiple markets
- Basic data analysis knowledge and capability
Required key skills (functional / technical)
- Computer Skills (MS Office programs)
- Commercial acumen
- Good communication and influencing skills (verbal written and presentation) across different audiences including senior leadership
- Exceptional collaboration and relationship building skills with colleagues and stakeholders across multiple markets
- Basic data analysis knowledge and capability
Qualifications :
- Bachelors degree in a relevant field such as commerce finance business administration marketing or engineering. (Preffered)
- Understanding of APIs Cloud computing Programme / Change Management (Beneficial)
- Product management course (Beneficial)
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
