About the Role:

Grade Level (for internal use):

Position Summary:We are seeking a dynamic and innovative Product Manager with an Investment Bank / Capital Markets Operations Client Onboarding background for our Counterparty Manager product suite- including CLM Pro Onboarding Accelerator Outreach360 Request for Amendment KYC Services and Managed Service offerings. This individual will be responsible for fostering relationships with clients driving strategic initiatives and roadmaps and owning the end-to-end product delivery from solution design thru execution.

The ideal candidate will explore ways to incorporate the latest technology and AI components to evaluate new and innovative solutions that address customer challenges across the client lifecycle processes.

Key Responsibilities:

• Define product vision strategy and roadmap; ensure user stories align with objectives.

• Develop workflow and process diagrams; troubleshoot technical issues.

• Communicate with clients to interpret and deliver on business and technical needs

• Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements and drive business growth.

• Utilize creative problem-solving skills to address challenges and develop innovative strategies and solutions that enhance client satisfaction and retention.

• Demonstrate agility by pivoting quickly in response to changing market conditions and client demands.

• Gather and analyze business requirements to deliver robust commercial solutions.

• Author detailed functional specifications and collaborate closely with Commercial UI/UX Development and QA teams.

Desired Behaviors:

• Growth Mindset:Embrace challenges and view failures as learning opportunities consistently seeking ways to improve and innovate.

• Creativity:Approach problems with an open mind generating unique solutions that align with client needs and market trends.

• Agility:Exhibit flexibility and adaptability in fast-paced environments making informed decisions to drive success.

• Collaboration:Work effectively with internal and external stakeholders fostering a culture of teamwork and shared success.

• Client-Centric Approach:Prioritize client needs ensuring exceptional service delivery and long-term partnerships.

Qualifications:

• 5-7 years of experience in a client onboarding or client lifecycle role within the financial services industry OR 68 years as a Product Manager or Business Analyst preferably in financial markets.

• Background/understanding in financial technologies

• Strong analytical skills with the ability to interpret market data and client feedback to inform strategic decisions.

• Excellent communication and interpersonal skills with a track record of positive client and stakeholder management skills.

• Demonstrated ability to lead projects effectively driving results in a collaborative environment.

• Familiarity with KYC and regulatory compliance requirements is a plus.

What We Offer:

• Competitive compensation package and performance-based bonuses.

• Opportunities for professional development.

• A client-centric company culture that values exceptional onboarding experiences and long-term partnerships.

• Employee referral program with incentives for referring candidates with relevant experience.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:Know Your Rights: Workplace discrimination is illegal