DescriptionJoin Trust & Security where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.
As a Senior Product Associate on the Identity team you will play a critical role in developing and delivering innovative identity solutionsincluding identity verification identity lifecycle management and advanced biometric capabilities. You will work cross-functionally with technology design and business partners to launch products that make Chase synonymous with trust.
Job responsibilities
- Partner with the Product Manager to identify new product opportunities through user research and discovery.
- Plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research journey mapping and market analysis to inform the strategic product roadmap.
- Analyze track and evaluate product metrics ensuring alignment with time cost and quality targets.
- Act as a subject matter expert in Customer Identification processes.
- Write epics and user stories to support product development.
- Support feature teams with application testing user experience testing and issue resolution.
- Oversee and coordinate cross-functional activities comfortably managing multiple workstreams and stakeholder groups
- Facilitate clear communication proactively address risks or issues and verify that deliverables meet governance regulatory and business requirements
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area.
- In-depth knowledge of agile process and principles including use of agile project management tools (e.g. Confluence JIRA Git).
- Excellent organizational time management and project management skills.
- Ability to work independently and make informed decisions.
- Experience in product deployment processes and operational management.
- Developing knowledge of data analytics and data literacy
Preferred qualifications capabilities and skills
- Customer Identity and Access Management experience.
- Agile/Scrum and AWS Certification are a plus.
- Knowledge of design and product development processes service design principles and systems thinking.
Required Experience:
Senior IC
DescriptionJoin Trust & Security where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.As a Senior Product Associate on the Identity team you will play a critical role in developing and delivering innovative i...
DescriptionJoin Trust & Security where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.
As a Senior Product Associate on the Identity team you will play a critical role in developing and delivering innovative identity solutionsincluding identity verification identity lifecycle management and advanced biometric capabilities. You will work cross-functionally with technology design and business partners to launch products that make Chase synonymous with trust.
Job responsibilities
- Partner with the Product Manager to identify new product opportunities through user research and discovery.
- Plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research journey mapping and market analysis to inform the strategic product roadmap.
- Analyze track and evaluate product metrics ensuring alignment with time cost and quality targets.
- Act as a subject matter expert in Customer Identification processes.
- Write epics and user stories to support product development.
- Support feature teams with application testing user experience testing and issue resolution.
- Oversee and coordinate cross-functional activities comfortably managing multiple workstreams and stakeholder groups
- Facilitate clear communication proactively address risks or issues and verify that deliverables meet governance regulatory and business requirements
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area.
- In-depth knowledge of agile process and principles including use of agile project management tools (e.g. Confluence JIRA Git).
- Excellent organizational time management and project management skills.
- Ability to work independently and make informed decisions.
- Experience in product deployment processes and operational management.
- Developing knowledge of data analytics and data literacy
Preferred qualifications capabilities and skills
- Customer Identity and Access Management experience.
- Agile/Scrum and AWS Certification are a plus.
- Knowledge of design and product development processes service design principles and systems thinking.
Required Experience:
Senior IC
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