Senior Product Associate Identity
Columbus, NE - USA
Job Summary
Join Trust & Security where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.
As a Senior Product Associate on the Identity team you will play a critical role in developing and delivering innovative identity solutionsincluding identity verification identity lifecycle management and advanced biometric capabilities. You will work cross-functionally with technology design and business partners to launch products that make Chase synonymous with trust.
- Partner with the Product Manager to identify new product opportunities through user research and discovery.
- Plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research journey mapping and market analysis to inform the strategic product roadmap.
- Analyze track and evaluate product metrics ensuring alignment with time cost and quality targets.
- Act as a subject matter expert in Customer Identification processes.
- Write epics and user stories to support product development.
- Support feature teams with application testing user experience testing and issue resolution.
- Oversee and coordinate cross-functional activities comfortably managing multiple workstreams and stakeholder groups
- Facilitate clear communication proactively address risks or issues and verify that deliverables meet governance regulatory and business requirements
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area.
- In-depth knowledge of agile process and principles including use of agile project management tools (e.g. Confluence JIRA Git).
- Excellent organizational time management and project management skills.
- Ability to work independently and make informed decisions.
- Experience in product deployment processes and operational management.
- Developing knowledge of data analytics and data literacy
- Customer Identity and Access Management experience.
- Agile/Scrum and AWS Certification are a plus.
- Knowledge of design and product development processes service design principles and systems thinking.
Required Experience:
Senior IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more