Technician (Database Administration)

Post Context

The Joint Analysis and Lessons Learned Centre (JALLC) is NATOs Centre dedicated to support Alliance-wide implementation and sustainment of NATOs lesson learned (LL) policy and to improve NATOs ability to operate and adapt through LL analysis training advising and assessment activities enabling the establishment of effective lessons learned capabilities across NATO.

The Office of Chief of Staff is responsible for managing all the activities of the staff.

The Lessons Learned Management Division (LLMD) is responsible for Lessons Learned outreach and Lessons Learned Training in support of NATO operations activities exercises NCS and NATO Force Structure commands Centres of Excellence Allies and Partner nations; management of the NATO Lessons Learned Portal; and conducting active collection and sharing of lessons.

The post holder will be responsible for providing the technical skills to keep the NLLP fully operational thus enhancing the overall quality of the JALLC work.

Principal Duties:

• Manages and maintains the NATO Lessons Learned Portal (NLLP) and the future NATO Lessons Learned Toolset (NLLT) including the following:
  • Maintains contact with and provides guidance/support to Local NLLP Managers (LNMs) representing Tasking Authorities and/or Action Bodies as required;
  • Monitors the use of the Lessons Learned Staffing Area and provides support if required;
  • Manages users access to NLLP and their associated accounts IAW LL Directive;
  • Manages the NLLP Librarys content and quality;
  • Transfers the LL documents published for sharing from NS WAN to NU WAN and vice versa IAW the LL Directive;
  • Updates the NLLP web-pages and dictionaries accordingly;
  • Provides SME support to the NLLP users as required;
  • Coordinates with JALLC IT the technical support required to have the NLLP properly maintained and functioning.
• Advises on suitability and feasibility of NLLP improvement requirements; contributes/ leads the actions pertaining to those agreed / prioritized to be implemented;
• Contributes to the NLLP development with the aim to be a user-friendly LL tool ICW JALLC IT requirements;
• Supports the creation of LL COI Area(s) in the NLLP; maintains contact with and provides NLLP guidance to LLCOI Administrator(s) IAW LLCOI TOR;
• Participates in relevant workshops / working groups that imply the use of NLLP as directed by the Division Head;
• Provides advice and training on the use of the NLLP upon request;
• Provides SME advice for the LL documents revision.

Essential Qualifications / Experience:

• Higher Secondary education and completed higher vocational training leading to a formal technical or professional certification with 3 years function related experience or Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 5 years post related experience.
• Two years of practical work experience in web based applications/databases;
• Experience in improvement and promotion of web content;
• Ability to produce clear and concise written staff work in English;
• Familiarity with computer applications data and processing;
• Must have excellent communication skills and must be able to quickly gain the trust and confidence of NATO/PfP organizations to further develop the NATO/PfP Lessons Learned process;
• Experience in defining documenting and carrying out small projects.

Language:

• English - SLP 3333 - (Listening Speaking Reading and Writing)

Desirable Qualifications / Experience:

• University Degree and 4 years post related experience;
• Advanced computing skills especially spreadsheet database and/or graphics;
• Knowledge and experience of NATO;
• Experience working in an international environment;
• Experience working with military personnel;
• Experience in business process management.

Attributes/Competencies:

Personal Attributes:

Key competencies required to adequately perform the functions attributed to this post are:

• Achievement: Keeps track of and measures outcomes against self-imposed standards of excellence (i.e. not imposed by others such as management or customers). Makes specific changes in the system or in own work methods to improve performance. Proactively seeks out changes in work assignments to increase personal effectiveness.
• Analytical Thinking: Links causes and consequences at increasingly complex levels. Relates information objectively to reach logical conclusions and develops solutions.
• Clarity and Accuracy: Double-checks the accuracy of work received or given. Checks own work and ensures the quality of service provided. Good communicator on paper.
• Conceptual Thinking: Uses knowledge of theory or trends to examine current situations. Evaluates work concepts methods and tools and then applies or adapts them appropriately to the situation.
• Empathy: Relates well to people of diverse backgrounds. Can see things from someone elses perspective. Invites exchanges and expresses interest in others to understand them better. Good interpersonal skills.
• Flexibility: Works effectively in a changing environment. Adapts to change by actively revising own behaviors methods and priorities. Applies procedures flexibly where context allows in order to get a job done or to meet agreed objectives.
• Impact and Influence: Carefully prepares information and supporting arguments in anticipation of others reactions. Adapts a presentation or discussion to appeal to the interests and work environment of others. Calculates the impact of actions words etc. on the audience and selects language and examples which are appropriate to the situation and level of staff dealt with.
• Initiative: Acts quickly and decisively in a crisis or other time-sensitive situation. Is unafraid to propose and/or take action when the norm would be to wait study the situation and hope the problem will resolve itself.
• Organizational Awareness: Is aware of the unspoken limitations of the Organization what is and is not possible at certain times or in certain situations. Adapts ones approach to the Organizations culture in order to bring about the optimal result.
• Team work: Participates willingly in the team doing his/her share of the teams work. Shares information and knowledge freely offering support and cooperation. Displays willingness to learn from others including subordinates and peers. Solicits ideas and opinions to shape specific decisions or plans. Publicly credits the team rather than taking credit for self.
• Good health and a willingness to work outside of the normal office environment (e.g. on military units) and hours are essential. Will work on his/her own initiative within the scope of the general requirements set by management personnel.

Professional Contacts:

The Technician (Database Administration) is expected to maintain regular professional contacts with others frequently above his or her staff level inside and outside JALLC and NATO on functional matters.

Contribution To Objectives:

The activity of the LL Management Division (LLMD) is central to the core work and objectives of the JALLC. The Administrator (NLLP) complements the military skills and knowledge of the military personnel in the LLMD and Portal team with the technical skills to keep the Portal fully operational thus enhancing the overall quality of the JALLC work.

Security Clearance

The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Contract

Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a three year definite duration contract.

Notes for Candidates

The HQ SACT web site gives full details on the eligibility criteria and application processes to be adopted by all candidates. However candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as: please see attached CV please see annex please see enclosed document etc are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade G12 will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared in whole or in part by means of generative artificial-intelligence (AI) tools including and without limitation to chatbots such as Chat Generative Pre-trained Transformer (Chat GPT) or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such generative or creative AI applications may be rejected without further consideration at NATOs sole discretion and NATO reserves the right to take further steps in such cases as appropriate.

NATO is committed to diversity and inclusion and strives to provide equal access to employment advancement and retention independent of gender age nationality ethnic origin religion or belief cultural background sexual orientation and disability. NATO welcomes applications of nationals from all member Nations and strongly encourages women to apply.

This vacancy will close on 6 April 2026 @ 17:59hrs (EDT)/11:59hrs (CEST).