Product Owner for LATAM
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Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
At Medtronic we are building a Center of Excellence in Digital Customer Experience and Innovation to accelerate the transformation of our business across LATAM region. We are looking for professionals who want to generate real impact by combining strategy data technology and execution to enhance customer experience drive operational efficiency and unlock new growth opportunities. If you are motivated by working in multicultural fast-paced and results-oriented environments this is your opportunity to be part of a transformation with tangible impact on the healthcare ecosystem.The Product Owner will own the digital product backlog and orchestrate the delivery of highimpact features for LATAM working at the intersection of business technology and UX. This role translates business needs user pain points and strategic priorities into clear actionable user stories and ensures that digital products (portals eprocurement automation AI use cases Salesforce enhancements) are delivered with quality on time and with measurable value. The role will be working in a Flex Work model either in Bogotá Colombia; Buenos Aires Argentina or Sao Paolo Brazil.
Responsibilities may include the following and other duties may be assigned:
- Own and continuously refine the product backlog for one or more digital products (e.g. quotation portals eprocurement integrations selfservice Salesforce features AI tools)
- Write clear user stories acceptance criteria and epics reflecting business rules edge cases and regulatory constraints
- Prioritize backlog items based on business value user impact and technical feasibility in alignment with the Digital Product Manager and stakeholders
- Support sprint planning backlog grooming daily standups and sprint reviews ensuring clarity and alignment for engineering teams
- Work closely with Commercial CX Operations Finance Supply Chain and Customer Service to deeply understand processes and pain points
- Spend time in the field (customers distribution centers internal operations) when needed to refine requirements and validate solutions
- Translate business language into technical specifications that are understandable for development teams
- Help identify refine and specify AI and GenAI features (e.g. quotation robots email classification recommendation engines predictive scoring)
- Work with Data IT and vendors to ensure that AI use cases are welldefined testable and integrated into user flows
- Collaborate with UX Designers to ensure user stories reflect UX requirements and usability standards
- Participate in UAT demos and validation with business stakeholders ensuring that delivered features meet expectations and regulatory requirements
- Support defect triage prioritization and resolution
- Monitor product and feature performance (usage errors adoption cycle times) together with the Product Manager and Data team
- Use feedback and data to propose backlog improvements and refinements
- Contribute to postimplementation reviews and continuous learning loops
- Maintain updated documentation of requirements flows rules and dependencies
- Support preparation of materials for steering committees status reports and executive updates
Required Knowledge and Experience:
- Bachelors degree
- Fluent in English level
- Fluent in Spanish level
- Six years of experience as Product Owner Business Analyst Digital Analyst or similar preferably in digital transformation or CRM/ecommerce/portal projects
- Strong experience writing user stories acceptance criteria process flows and functional specifications
- Familiarity with Salesforce and/or other enterprise CRMs and digital channels (B2B/B2C portals ecommerce eprocurement selfservice)
- Experience collaborating closely with engineering/IT teams in Agile environments (Scrum Kanban SAFe or similar)
- Ability to understand endtoend business processes (quotations ordertocash pricing approvals) and translate them into system behaviors
- Exposure to AI / GenAI use cases as part of product requirements is advantageous
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Key Skills
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About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
