Community Support Worker (CC)

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Competition #CC	Community Support Worker (CC)
Employment Type:	Part Time Bargaining Unit (1 Vacancy)
Work Hours:	14 hours/week (Sat & Sun: 3pm 11pm)
Work Setting:	Exclusively Onsite 800 Vaughan Road Toronto ON
Salary:	$28.56 / hour
Application Deadline:	March 24 2026 by 11:59 pm

Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce representative of the communities we serve. We encourage and are pleased to consider applications from Indigenous peoples racialized persons/persons of colour women/women identifying persons with disabilities 2SLGBTQIA persons and others who contribute towards promoting innovative ideas and solutions.

Program Overview Homes for Good (St. Hildas) - Supportive Housing Community Care Unit

The Community Support Worker is part of the Supportive Housing Department at WoodGreen Community Services. This role supports adults 18 with mental health and/or substance use issues concurrent disorders and dual diagnosis. The program offers case management recreational programming and hoarding and pest supports within antioppressive traumainformed harm reduction and mental health recovery frameworks. Clients live across four WoodGreen-owned buildings and 36 privately owned units throughout Toronto and the role includes community-based work and travel during work hours.

The Community Support Worker reports to the Manager of Supportive Housing Programs. This position follows WoodGreen policies procedures and all relevant legislation while supporting our commitment to community development antidiscrimination and promoting wellness and selfsufficiency. Due to WoodGreens multisite operations staff may be relocated to another site performing the same duties based on program needs with reasonable notice provided.

The Community Support Worker uses a clientcentered traumainformed approach to assess tenant issues respond to needs deescalate crises and provide individualized case management counselling and service planning. The role collaborates closely with supervisors managers housing staff and external service providers to support tenant wellness prevent evictions mediate disputes and strengthen community connections. The approach is inclusive respectful collaborative recoveryfocused and grounded in harm reduction.

What You Will Do

Deliver the Healthy Communities Healthy Futures program including wellness workshops nutritional demonstrations and health promotion clinics.
Complete initial and ongoing needs assessments using a strengthsbased approach.
Provide case management services such as goal setting care planning assessment counselling crisis intervention followup supports and referrals.
Support tenants with housing stability including movein/moveout transition planning.
Work with Housing staff on unitrelated issues such as pest control fire safety concerns clutter/hoarding and unit damages.
Empower clients to increase independence and achieve personal goals.
Support clients in building daily living skills (cooking housekeeping budgeting shopping leisure planning etc.).
Identify changes in a clients mental status or functioning and take appropriate action.
Provide crisis prevention management intervention and conflict mediation.
Build and maintain supportive flexible ongoing relationships with clients.
Introduce new tenants to the community and encourage involvement in onsite programs and engagement activities.
Help clients develop supportive networks and connections in the community.
Maintain accurate and timely documentation case notes and client files.
Document significant events changes in service needs and riskrelated concerns.
Apply ethical standards and uphold traumainformed harmreduction and antioppressive practices.
Participate in team unit and crossdepartment meetings to support healthy team functioning.
Work collaboratively with other WoodGreen staff to ensure effective program operations.
Take part in training education and skillbuilding activities as required.
Support and mentor student placements and volunteers.
Represent the organization at external committees and forums.
Assist clients in navigating the health system including hospitals primary care and community health centres.
Accompany clients to appointments that may require therapeutic support (medical appointments court hearings etc.).

General Program Duties

Provide culturally and linguistically responsive service to clients and caregivers.
Uphold harmreduction traumainformed antiracism and antioppressive principles in daily practice.
Participate in outreach to ensure ongoing access to the program.
Stay informed about services offered by other agencies and current best practices.
Provide mentorship or supervision to students and volunteers as needed.
Maintain an assigned caseload and deliver services through visits email phone and other communication methods.
Complete data entry and statistical reporting in line with funder and agency requirements.
Represent the program on internal committees when required.
Be prepared to work in environments with pests hoarding drug use and situations involving death and dying.
Perform other duties as assigned.

What You Bring to the Team

Bachelors degree in social work (BSW) or related degree.
Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred
Minimum three (3) years of community experience in mental health addictions and/or social work
Related experience in case management supportive counselling conflict and crisis mediation and client engagement.
Demonstrated experience working with individuals with mental health substance use addiction issues physical health issues and/or homelessness.

What Will Set You Apart

Ability to work in environments where there are pests and hoarding issues.
Commitment to a client-centered approach and a demonstrated positive attitude.
Demonstrated cultural competency with ability to communicate and engage with individuals from diverse ethno-cultural backgrounds and levels of abilities.
Strong capacity for multi-tasking analytical and problem-solving skills
Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.
Ability to understand and apply Psycho-Social Rehab principles and Recovery Model.
Experience with and ability to apply Harm Reduction Principles
Solid understanding of the Mental Health Act and the Residential Tenancies Act.
Exceptional advocacy skills.
Experience encourages tenants to set goals.
Excellent verbal and written skills.
Self-directed and independent but also a dynamic team player.
Might work in environments where clients use substances.
Might work in environments wherein clients have incontinence issues.
Clients may exhibit responsive behaviours including profanities and expletives.
Able to lift 40lbs.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen assess or select applicants.

Required Experience:

Senior IC

Competition #CCCommunity Support Worker (CC)Employment Type:Part Time Bargaining Unit (1 Vacancy)Work Hours:14 hours/week (Sat & Sun: 3pm 11pm)Work Setting:Exclusively Onsite 800 Vaughan Road Toronto ONSalary:$28.56 / hourApplication Deadline:March 24 2026 by 11:59 pmWho We AreWoodGreen is a team ...

Competition #CC	Community Support Worker (CC)
Employment Type:	Part Time Bargaining Unit (1 Vacancy)
Work Hours:	14 hours/week (Sat & Sun: 3pm 11pm)
Work Setting:	Exclusively Onsite 800 Vaughan Road Toronto ON
Salary:	$28.56 / hour
Application Deadline:	March 24 2026 by 11:59 pm

Deliver the Healthy Communities Healthy Futures program including wellness workshops nutritional demonstrations and health promotion clinics.
Complete initial and ongoing needs assessments using a strengthsbased approach.
Provide case management services such as goal setting care planning assessment counselling crisis intervention followup supports and referrals.
Support tenants with housing stability including movein/moveout transition planning.
Work with Housing staff on unitrelated issues such as pest control fire safety concerns clutter/hoarding and unit damages.
Empower clients to increase independence and achieve personal goals.
Support clients in building daily living skills (cooking housekeeping budgeting shopping leisure planning etc.).
Identify changes in a clients mental status or functioning and take appropriate action.
Provide crisis prevention management intervention and conflict mediation.
Build and maintain supportive flexible ongoing relationships with clients.
Introduce new tenants to the community and encourage involvement in onsite programs and engagement activities.
Help clients develop supportive networks and connections in the community.
Maintain accurate and timely documentation case notes and client files.
Document significant events changes in service needs and riskrelated concerns.
Apply ethical standards and uphold traumainformed harmreduction and antioppressive practices.
Participate in team unit and crossdepartment meetings to support healthy team functioning.
Work collaboratively with other WoodGreen staff to ensure effective program operations.
Take part in training education and skillbuilding activities as required.
Support and mentor student placements and volunteers.
Represent the organization at external committees and forums.
Assist clients in navigating the health system including hospitals primary care and community health centres.
Accompany clients to appointments that may require therapeutic support (medical appointments court hearings etc.).

General Program Duties

Provide culturally and linguistically responsive service to clients and caregivers.
Uphold harmreduction traumainformed antiracism and antioppressive principles in daily practice.
Participate in outreach to ensure ongoing access to the program.
Stay informed about services offered by other agencies and current best practices.
Provide mentorship or supervision to students and volunteers as needed.
Maintain an assigned caseload and deliver services through visits email phone and other communication methods.
Complete data entry and statistical reporting in line with funder and agency requirements.
Represent the program on internal committees when required.
Be prepared to work in environments with pests hoarding drug use and situations involving death and dying.
Perform other duties as assigned.

What You Bring to the Team

Bachelors degree in social work (BSW) or related degree.
Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred
Minimum three (3) years of community experience in mental health addictions and/or social work
Related experience in case management supportive counselling conflict and crisis mediation and client engagement.
Demonstrated experience working with individuals with mental health substance use addiction issues physical health issues and/or homelessness.

What Will Set You Apart

Ability to work in environments where there are pests and hoarding issues.
Commitment to a client-centered approach and a demonstrated positive attitude.
Demonstrated cultural competency with ability to communicate and engage with individuals from diverse ethno-cultural backgrounds and levels of abilities.
Strong capacity for multi-tasking analytical and problem-solving skills
Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.
Ability to understand and apply Psycho-Social Rehab principles and Recovery Model.
Experience with and ability to apply Harm Reduction Principles
Solid understanding of the Mental Health Act and the Residential Tenancies Act.
Exceptional advocacy skills.
Experience encourages tenants to set goals.
Excellent verbal and written skills.
Self-directed and independent but also a dynamic team player.
Might work in environments where clients use substances.
Might work in environments wherein clients have incontinence issues.
Clients may exhibit responsive behaviours including profanities and expletives.
Able to lift 40lbs.